Guest Relation ( Chăm Sóc Khách Hàng )

Cashes hotel guest’s personal and travelers checks and assists with currency exchange
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
Maintains cashier float and ensures accurate daily report of all money received
Maintains intimate knowledge of departmental standards and procedures
Registers and rooms all arrivals according to established procedures
Keeps abreast of all modifications to accounting policies and procedures.
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity

- 1 year experience in guest / customer service, or an equivalent combination of education and experience.
- High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

- Professional working environment / Môi trường làm việc chuyên nghiệp
- Opportunity to access variety of training programs conducted by the Hotel & Group / Cơ hội tiếp cận đa dạng các chương trình đào tạo do Khách sạn & Tập đoàn tiến hành
- Free shuttle from Da Nang city / Xe đưa đón từ trung tâm TP Đà Nẵng
Insurrance Suncare
Allowance
Off 1.5 days/ week

Cập nhật gần nhất lúc: 2024-03-15 20:30:37