Guest Relations Agent - Korean Speaker

- Allocate a room so that customers can be fully satisfied at check- in
- Provide professional and differentiated services to customers
- Work responsibly for all operations in the lobby
- Helping all customers get information about the hotel&039;s facilities and providing the best personal service
- Support customer service to ensure consistent application of company brand standards and service culture
- Proactively service customers to leave satisfactorily

- Experience in various cultural backgrounds preferred
- Knowledge of hotel facilities, services, and general knowledge of the area (tourist information, etc.)
- Business standard ability (MS- Office and Opera etc)
- Understanding of the hotel operations process (especially GRO related sector)
- 2- year college graduate, bachelor degree preferred (Hotel management related major preferred)
- Good Korean communication skills

*Attractive salary/ Mức lương thu hút
* Competitive benefit package/ Chế độ phúc lợi cạnh tranh
* Professional and friendly working environment/ Môi trường làm việc thân thiện và chuyên nghiệp
- 24h accidental insurance/ BH tai nạn 24/24h
- 2 days off/ week, 12 annual leaves/ year- 02 ngày nghỉ/ tuần, Phép năm 12 ngày/ năm
- Uniform, staff meals/ Được cung cấp đồng phục, suất ăn

Cập nhật gần nhất lúc: 2024-07-12 13:50:06