Guest Service Agent

- Always keeps high standard of behavior and appearance as expected by Hotel guests and employees alike.
- Welcome and register the guest according to the procedures.
- Arrive to work punctually as per the roster.
- Attends to guest complaint, inquiries and request when necessary referring them to the Duty Manager, Front Office Manager.
- Be familiar with all Accounting Standards and Procedures pertaining to room’s revenue and advise staff concerned to adhere to the in daily operations.
- Greets all guests at any time in a friendly and helpful manner and use guest name at all times.
- Reports any hazard to health or safety immediately to Front Office Manager or any other appropriate Department Head.

• Service mind & Passionate with hospitality
• Good English communication & Basic Japanese communication

• 02 months of probation with full salary & service charge
• Attractive remuneration package & 13th month salary
• Local and International training course
• Duty meal & Uniform provided by hotel
• Birthday gift| Marriage allowance| Bereavement allowance
• Career path in one of the best hotel companies in the world
• 5.5 working days | 1.5 day- off per week
• Annual health check, social insurance

Cập nhật gần nhất lúc: 2024-02-29 05:15:21