Guest Service Agent

Complying with hotel procedures and safety policies.
Anticipating and addressing guests&039; needs, and resolving their problems and complaints.
Assisting the reservations manager with taking reservations.
Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure..
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Operating switchboard and assisting with inquiries.
Performing duties on a daily checklist.

Available to work shifts, over weekends, and on public holiday
Well- groomed, professional appearance.
High school diploma or suitable equivalent.
Physically agile, and able to stand for extended periods.
Outstanding written and verbal communication skills.
1+ years of front desk agent experience preferred.

Annual health check
Competitive salary and bonus
12 days full paid leave a year
24 Personal Accident Insurance
Professional working environment
Long term career opportunity and internal opportunities in 19 properties in Vietnam
Duty meals
Insurance as per labor law
Other benefits for associate from Marriott International

Cập nhật gần nhất lúc: 2025-07-01 15:40:02