Guest Service Agent (Korean Speaking)/ Nhân Viên Lễ Tân (Tiếng Hàn)

• Registers and rooms all arrivals according to established procedures
• Performs check in, check out, room change procedures and ensures all data are fully entered correctly into the hotel systems in accordance with reservation
• Maintains intimate knowledge of departmental standards and procedures
• Maintains cashier float and ensures accurate daily report of all money received/sent
• Keeps abreast of all modifications to accounting policies and procedures
• Responsible and attends to guest’s safety box use at all times
• Cashes hotel guest’s personal and travellers checks and assists with currency exchange
• Greet Korean guests and other guests when needed upon arrival

Education: High School or Vocational Certificate or equivalent.
Service years in the field : at least 01 year.
Knowledge and skills:

Able to read and write English.
Able to read, write and speak Korean
Strong communication skills when interacting with others; demonstrated ability to effectively interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Proficient in the use of Microsoft Office and Front Office System

Competitive salary

• Repatriation allowance
• Housing, uniform, meal, and transportation are provided by the resort
• 24/7 Accident Insurance
• Home Leave allowance
• Bao Viet Health insurance for personal and family
• Service charge
• Gym room
• Social Insurance as law
• Relocation assistance
• Rest & Relaxation Allowance per 3 months: 2 million.

Cập nhật gần nhất lúc: 2024-04-03 12:21:12