Guest Service Agent /Nhân viên Lễ Tân

Work with the another departments to resolve any issues that guests may have while they are staying at the hotel.
Identify and attend to visitors&039; requirements when they stay over.
At the conclusion of the shift, assign work shifts and collect the work handover book, which includes any furnishings, work done for guests, deposits, and money from the previous shift.
Carry out additional tasks as instructed by superiors.
Customer service, check- in, check- out
The interview will cover specifics of the position.

Requirements:
Experience: At least 6 month in a comparable position.
Using a basic Microsoft office and hotel management software
English: Fluent communication
Grooming: Look good
A strong ability to communicate
University/college degree with a major in hospitality, tourism, or a related field.

Salary & Benefit:
Negotiable salary pay plus the service price (SVC)
Periodic health check as prescribed
Bonuses for top performers on a quarterly, yearly, and prescribed Tet holiday basis
Tet gifts for kids and the Mid- Autumn Festival
After probation, annual leaves day.
Free parking and shift meals
Thirteenth- month salary
There are holidays, birthdays, and funerals.
Working time: 8 hours per shift, 4 days off per month
Incentives for using internal services at Meritel Hanoi
Take full advantage of social, health, and unemployment insurance

Cập nhật gần nhất lúc: 2026-07-09 00:30:03