Guest Service Agent – Nhân Viên Lễ Tân

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation. Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it&039;s a place to discover, a place in the world with style like yours. That’s why we’re not just looking for anyone. We’re looking for someone like you

Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
Process all payment types such as room charges, cash, checks, debit, or credit.
Answer, record, and process all guest calls, messages, requests, questions, or concerns.
Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
Coordinate with Housekeeping to track readiness of rooms for check- in.
Complete designated cashier and closing reports in the computer system.
Process all check- outs including resolving any late and disputed charges.
Cash guests&039; personal checks and traveler&039;s checks.
Balance and drop receipts according to Accounting specifications.
Supply guests with directions and information regarding property and local areas of interest.
Process all guest check- ins by confirming reservations, assigning room, and issuing and activating room key.
Count bank at the beginning and end of shift.

No supervisory experience is required
High school diploma
Candidates will be provided with job details during interview.
At least 1 year of related work experience

Competitive Salary
Be a part of Marriott International in all activities
Duty meals
Improve skills in many aspects of career
Insurance
Uniforms

Cập nhật gần nhất lúc: 2024-03-26 04:00:33