Guest Service Agent (Receptionist)

The Receptionist will act at all times in a courteous, safe and efficient manner, in accordance with the Gallery’s policies and procedures, ensuring that a high level of service is maintained.
Further assistance offered to the guest
Good posture, smile, eye contact, and attentive listening maintained throughout the interaction
Warm and sincere closing offered and appreciation demonstrated
Guest name used during the experience, when known
If standing in a queue, an attempt to acknowledge the guest was made in a timely manner
Well- groomed and professional, wearing a uniform
Warm welcome/greeting provided to the guests
The overall experience met guest expectations and was free of negative detractors
Uniform, name tag and Sheraton pride pin meets standard
To uphold the brand standards and to be responsive to the instructions of Guest Service Supervisor. The role of the Receptionist will be to accommodate the requests and needs of all guests. The Receptionist will be required to greet and assist guests for their registration, make recommendations, advise related services, and bid farewell to guests.

Hard working, friendly, great attitude
Candidate with working experience at a 5 star hotel is preferable
Able to work shift and public holidays
Good communication skills in English and Vietnamese

Free duty meals, uniform and parking
Details of orientation, induction programs, learning tools and courses equipped
Work alongside a high- performing and self- starting team in one of the leading hotels in Ho Chi Minh City
Professional working environment under Marriott International
24 personal accident insurance, social insurance, health insurance
Competitive salary and benefit

Cập nhật gần nhất lúc: 2024-05-11 15:25:03