Guest Service Supervisor/ Giám Sát Lễ Tân

- Direct/Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for
colleagues
- Recommend or initiate any HR related actions where needed
- Works with GSM/AFOM and Human Resources on manpower planning and management needs
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Promote teamwork and quality service through daily communication and coordination with other departments
- Drive a great working environment for teams to thrive- linking up departments to create sense of one team
* Benefits:
- Rest & Relaxation ticket allowance
- International working environment.
- Health care insurance
- 24/7 accident insurance
- Accommodation, transportation & meals are provided
- Professional training
- Service charge as revenue
- Relocation ticket allowance

* Education:
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
* Service years in the field:
- 1- 2 years’ experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
* Knowledge and skills:
- Proficient in the use of Microsoft Office and Front Office System
- Able to read and write English
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Ability to speak third language is a privilege
* Language:
English and Vietnamese

Cập nhật gần nhất lúc: 2024-06-11 05:35:03