[H2] GOJEK CUSTOMER SERVICE AGENT (ENGLISH LINE)

Go to the extra mile to engage customers.
Work with Customer Service Team Leader to ensure proper customer service is being delivered.
Provide accurate information and solutions by using the right methods/tools.
Identify and assess customers’ needs to achieve satisfaction.
To assist Gojek’s customers (end- users) via non- call and call channels.

Having at least 6 months experiencing in contact center or customer service is a huge plus.
Being good at English speaking (no interruption, clear pronunciation).

Benefits:

Great opportunities to be upgraded to Team leader or Operation member (such as Quality Assurance, Administrator) after 6 months (or sooner) hard working.
Social insurance and company exclusive benefits from BellSystem24 Vietnam and Gojek Vietnam.
Salary: 10,000,000 VND (gross) at start.

Working time:
Work in rotating shifts (6 days/week), including day shift and night shift as following:

S3: from 08:00 to 17:00
S6: from 11:00 to 20:00
S8: from 13:00 to 22:00
S10: from 21:30 to 06:30 next day
S2: from 07:00 to 16:00
S1: from 06:00 to 15:00
S4: from 09:00 to 18:00
S9: from 14:00 to 23:00
S5: from 10:00 to 19:00
S7: from 12:00 to 21:00

Location:
8A Huynh Lan Khanh st., Ward 2, Tan Binh District, HCMC.

Laptop, Chế độ bảo hiểm, Phụ cấp, Chế độ thưởng, Đào tạo, Tăng lương, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-03-17 00:15:31