[Hà Nội] Head Bartender

Role Description:
This role is responsible for leading the bar team and managing all aspects of beverage service behind the bar. This role involves creating and serving high- quality drinks, maintaining the bar&039;s upscale atmosphere, and ensuring guest satisfaction.
Responsibilities:
Operation:

Work with managers to research and develop a variety of premium cocktails, drink offerings to the highest standards.
Work and report to managers about the team. Be the connect points between the management team and bar team.
Supervise bartenders team to ensure high quality drinks and services.
Supervise and maintain the quality of drinks and uphold presentation standards.

Customer Service:

Serve drinks and bring excellent experience with company legacy to the guests.
Ensure guests are welcomed, served following our legacy and standards.
Assist in ensuring the overall ambiance of the bar meets luxury standards.

Training:

Conduct research and planning for training purposes.
Ensure all team members understand product offerings and have the skillset to provide upselling to guests.
Provide guidance and support to team members, ensuring they are well- trained and delivering exceptional service.
Follow up with each staff on skillset, knowledge on the drinks and stock. Overview and conduct suitable training and SOP for the bar team.
Ensure all team members can serve quality drinks and uphold presentation standards.

Requirement:

In- depth knowledge of premium cocktails, wines, and spirits.
Can speak well in English.
Education & Certifications: any education & certification is a plus
Excellent customer service and interpersonal skills.
Attention to detail and a commitment to maintaining high- quality service.
Leadership and team management abilities, including training and guidance.
Good communication and interpersonal skills.
Attention on guests service
Previously experienced as a bartender with supervisory role within a high- end or luxury lounge bar.

Benefit:

20 days of paid leave per year.
Meal allowance: 40,000 VND per working day.
Weekly working hours: 45 hours, 6 days
Salary: 12- 14M based on experience plus 13th month salary. + service charge + revenue share + com
20% discount on company products and 50% staff discount on all F&B services for your personal consumption.

Cập nhật gần nhất lúc: 2024-04-12 16:20:31