Hai Phong | Wink Hotel Hai Phong | Sale Manager | Quản lý kinh doanh

Sales Manager is accountable for formulation and implementation of sales activities, while providing leadership, supervision, and direction to the sales team. The role is additionally in charge of ensuring revenue goals, productivity levels and quality standards are met based on the objectives, performance and quality standards of the hotel, serviced apartments, condominiums, retail / commercial spaces.
This position reports to the Director of Sales and will work closely with other team members in Sales and Marketing Department.

Work Experience Requirements
• Maintaining proper servicing of accounts
• Working with the revenue team to design rate plans and advertising special promotional rates to increase bookings over need periods, and maximizing rates over high seasons
• Maintaining positive relationships with clients to encourage repeat and recurring business
• Analyzing current client base or target markets for the hotels
• Overcoming hesitations of clients to close a sale
• Strategizing and innovating market intelligence and competitive information through marketing research and competition check
• Ensuring Sales Team follow up payment of accounts with corporate clients who have payment terms
• Managing the growth of current database of bookers, decision makers and guests who book through the sales department
• Maintaining and promoting communication efficiency for general and work specific information, conduct of regular meetings and / or discussions on work activities, service delivery, and continuing work system improvement
• Monitoring the activities of the sales executives and coordinators while providing training and coaching in implementing effective reservation procedures; monitoring and evaluating team members’ performance to improve productivity and efficiency
• Understanding and ensuring continued update and implementation of the relevant policies, procedures and service delivery standards of the sales department
• Overseeing distribution of marketing materials
• Other Responsibilities
• Conducting field calls to clients to identify potential business
• Understanding and ensuring continued update and implementation of the human resources policies, procedures and code of discipline; while promoting management, team and cross department support, leadership, professionalism and good relations
• Leads the sales team in daily implementation of the sales strategy
• Networking with special event planners to encourage hotel bookings
• Addressing and resolving any issues or complaints regarding sales
• Initiating telemarketing and sales blitz efforts and monitor and report on progress
• Formulating the yearly sales strategy and regular updates as required with the Senior Management / Director of Sales and Marketing / General Manager
• Overseeing room sales department and ensure implementation of sales operational processes and procedures
• Monitoring leads and contacts gathered by the Sales Executives
• Performing administrative functions such as the preparation of reports on current and future group bookings, organization and filing of transactional documents; monitoring sales target achievement of sales executives; submission of proposals and contracts; and overall management of accounts
• Working with the marketing team to form a sales plan that is strategically supported by the marketing effort
• Meeting with representatives from companies to explain the hotel’s merits and amenities
• Assuming responsibility in maintaining the relationship with key decision makers
• Devising new ways to expand the client base
• Ensuring awareness of current market conditions and efforts of competitive set and any new entrants
• Attending to all events which maximize sales opportunities such as travel and trade shows and sales blitz
• Managing relationship with the key accounts
• Performing other related duties and functions assigned by the General manager and DOS

- 14 Annual leave days per year
- Meal per day
- Full social insurance on basic salary
- Productivity focus not time attendance
- Phone Allowance
- Uniform
- Active, balance and professional working environment
- Fun and playful internal activities

Cập nhật gần nhất lúc: 2025-11-20 19:40:03