[Hanoi] Retail Store Manager (Footwear)

Working place: Lotte Mall

Implement, manage and monitor Loss Prevention education, training and awareness programs
Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates
Directly responsible for Loss Prevention compliance within store
Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts
Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards
Required to work non- traditional hours; weekends, evenings, holidays; overtime may be required
Directly responsible for execution and processing of both incoming and outgoing merchandise
Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store
Required to comply with all operational core competencies and key accountabilities
Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required
Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
Responsible for recruitment, training, development and succession of high performing, results driven Associates
Participate in new store openings and/or store closings; travel may be required
Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures
Develop and maintain strong communication with local PR and marketing
Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
Manage and communicate merchandise opportunities to Area or District Manager
Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager

Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven
track record Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
Interest in innovation and change
Strong interpersonal, communication and motivational skills
Commercial acumen
Leadership
Strong organizational and time management skills
Practical experience in Project Management, skills in implementing communications methods and event management
PC- skills, MS- Office Knowledge, Lotus Notes, Internet

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Cập nhật gần nhất lúc: 2025-07-08 04:35:02