Job Description:
ACCOUNT MANAGEMENT
Solve challenging client requests or issue escalations as needed;
Responsible for managing 4 – 6 big accounts simultaneously in a smooth and effective way;
Solve problems and advise clients on the spot;
Balance competing priorities of multiple projects while meeting strict deadlines is critical;
Predict problems that may arise and prepare solutions;
Follow up payment as per the contract, report directly to Account Director and Accounting team if delays;
Control and be responsible for the P&L of the projects, as well as monitoring and optimizing the projects’ profit margin;
Submit regular reports as requested by Line Manager.
Take initiative in account management tasks, which include meeting up with clients, taking briefs, brainstorming, conducting research about brands and consumers, etc.
Monitor work progress and keep in touch with clients during all stages (briefing, proposing, contracting, production, campaign management);
Lead internal and external meetings;
Responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work;
Act as a brand ambassador who understands clients’ business and conveys it to internal teams;
BUSINESS DEVELOPMENT
Self- plan individual and department targets and achieve results based on business direction of the company.
Proactively seek new business opportunities from current clients and new clients;
Build and maintain relationships with client’s direct working team (middle manager);
TEAM MANAGEMENT
Solve team and cross- team problems;
Recruit account team members;
Lead, train and manage AS & SAE and AE;
Maintain the spirit and values of the agency to the team.
Job Requirements:
English requirement: Working Proficiency (equivalent IELTS 6.5).
Problem Solver with “CAN DO” attitude;
BA degree, knowledge in communication and marketing, especially digital marketing;
Experience in IMC Marketing, Creative Agency;
At least 3+ years of experience in similar positions;
Effective multitasking, time management, presentations skills, strategic and innovative thinking;
Strong interpersonal skills and a team player;
Ability to work under pressure and strong sense of urgency;
Benefit:
Work in a very motivated & open working environment
Competitive salary and bonus based on the actual performance
Exclusive benefit packages for management- level
Social Insurance, Health Insurance as required by law
7 Private Health Insurance
Team building, company trips, bonding activities.
Working time & place:
Place: FIT24 Building, 1 Ba Thang hai Street Ward 11 District 10 HCMC
Working hours: 09:00 AM – 06:00 PM, Monday to Friday
