[HCM] Business Analyst

Data analysis and reporting: Analyze tool performance data and generate reports to measure the effectiveness and suggest improvements.
Training and user support: Help train the sales team and other stakeholders on the use of tools and technologies, ensuring proper usage and maximized efficiency.
Tool & Data optimization and maintenance: Ensure that sales tools and systems are functioning effectively and efficiently, continuously identifying areas for improvement.
Troubleshooting and support: Provide technical support for all sales tools, identifying and resolving issues quickly to minimize downtime.
Process automation: Develop, implement, and maintain automation solutions to streamline workflows and reduce manual tasks for the sales team.
Collaboration: Work closely with the sales, marketing, and IT teams to ensure smooth integration and functionality of tools across departments.

Minimum 2- 3 years of experience in sales operations, CRM systems, or technology management, preferably in a fast- paced environment.
Excellent communication skills for collaborating with various teams and providing support.
Strong problem- solving abilities with attention to detail.
Ability to manage multiple projects and prioritize tasks in a dynamic environment.
Hands- on experience in implementing and optimizing automation tools for sales processes.
Familiarity with workflow automation tools.
Basic understanding of data analysis and reporting tools.

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Cập nhật gần nhất lúc: 2024-11-28 19:00:02