We are looking for a proactive and passionate Social Media Researcher to join our dynamic team. If you are excited about social media trends, data analysis, and providing strategic insights to drive business outcomes, we’d love to meet you!
As a Social Media Researcher, you’ll turn real- time conversations and behavioral data into sharp, strategic insights that drive brand growth. You’ll analyze trends, audience behavior, and platform performance to uncover what matters most—helping clients lead, not follow. Partnering with cross- functional teams, you’ll shape research, spot opportunities, and deliver insights that elevate campaigns and strengthen brand impact
JOB DESCRIPTION
Analysis and Insight Development (35%)
Analyze social media data to uncover key insights, trends, and brand or category movements.
Identify meaningful patterns in online conversations, sentiment shifts, and influencer impact.
Translate data into concise findings tailored to client objectives.
Client services (30%)
Troubleshoot and resolve project- related concerns from clients. results.
Communicate with clients to clarify research needs and ensure alignment on expectations.
Proactively provide suggestions and updates to enhance client experience.
Respond to client inquiries related to data, methodology, or insight interpretation.
Report and Data management (20%)
Visualize data through charts, dashboards, and slide decks in alignment with project templates and client requirements.
Ensure consistency and clarity in report formatting and visuals.
Perform quality checks (QC) on classified social media data to ensure accuracy and relevance.
Export and structure data from social media listening platforms.
Project Execution (15%)
Coordinate with internal departments (e.g., Data, Client Partnership) and external partners (e.g., media agencies, brand teams) to ensure smooth project execution.
Document and report any issues or delays, and take corrective actions when needed.
JOB REQUIREMENT
Education/ Knowledge
Bachelor degree in Economics, Marketing or related field.
Skill
Organizational Planning Skills
Communication Skills
Presentation Skill
Client Relations
Analytical Skill
Experience
in market research field/ strategic planner/ account management or related position
Fresher or ideally, at leaset 6 months- 1 year experiences in marketing field or related position
Personality
Proactive: A self- starter who takes initiative, anticipates needs, and seeks solutions before problems arise.
Adaptability: Comfortable in a fast- paced, constantly changing environment, able to adjust to new platforms, tools, and trends.
Creative Problem- Solver: Approaches challenges with creative thinking and is always looking for innovative ways to optimize strategies and processes.
Strong Communicator: Ability to present data clearly and effectively, both written and verbal, and engage with clients or stakeholders confidently.
Others
Proficient in Microsoft Excel & Powerpoint and Google Spreadsheet & Slides
Fluent in Vietnamese and good command of English especially writing
COMPANY BENEFITS
12 days of annual leave & 5 days of sick leave.
Performance appraisals every year.
Chance to learn and understand about Marketing, Market Research, Customer’s Behaviors, Market Updates, Market Information and Trends…
Parking support.
Equipment for work (PC / laptop).
Professional and Friendly Working Environment, chance to attend employee’s training and development programs.
Occasion- based offerings: Birthday, wedding, maternity, …
Free in- house entertainment facilities: football, book tree, coffee and snack.
Premium healthcare insurance (for Senior level).
Standard health check.
Competitive salary, 13th month salary.
Company trip, Year end party, Team building.
APPLY YOUR CV AT HERE
