COMPANY INTRODUCTION
About Ekino:
Ekino Vietnam has been operating in Ho- Chi- Minh City since 2013. With more than 150 employees, ekino Vietnam is one of the fastest growing agencies of the Group.
Our team of 500 consultants and technical experts is located in France (Paris & Bordeaux), Vietnam (Ho- Chi- Minh City), United Kingdom (London), Singapore and USA (New York).
We are specialised in Digital Architecture, eCommerce, Web Platforms, HTML5, CSS, Javascript (ReactJS, AngularJS, NodeJS, Mobile and Responsive Apps, Agile Development, Java (AEM, MagnoliaCMS, Spring/Hibernate), PHP (Symfony2, Drupal, Magento 2), .Net (Sitefinity), User Experience, User Interface, Service Design, Cloud Services, DevOps.
We build innovative solutions from the ground up with open technologies. Our solutions are integrated with legacy systems (e- commerce, billing, provisioning, leads, CRM,...) and help business and digital managers to meet their objectives.
ekino is a French company specialised in Conception, Design, Development and Maintenance of digital solutions: Digital Platforms, Websites, Mobile Applications.
CHUYÊN VIÊN IT (IT HELPDESK) FULL- TIME
Tính chất công việc
Toàn thời gian
JOB DESCRIPTION
IT Helpdesk
Job description
Directly handle and resolve
support requests from internal users.
usability of user computers.
Setup, install, configure, troubleshooting and ongoing
Analyze the issues, propose solutions, and implement them.
scanners, projectors, fixed telephones, VOIP and other IT devices.
Main areas of support include servers, PCs, LAN, WAN, Wireless, printers,
Maintain, backup, and upgrade IT
infrastructure and user stations as per requests from the Regional IT team.
tasks assigned by the Management.
Undertake additional technical
Regional IT guidelines, including monitoring and guiding staff in adherence to
Ensure compliance with Global and
Regional IT Policy and Data Policy.
· Manage IT company assets.
liaison, proposal preparation, manager approvals, order placement, quality
assurance, and documentation.
Coordinate device procurement processes, including vendor
Collaborate with ISPs to monitor
network performance, ensuring the smooth and stable operation of company
systems.
computers and software in the workplace.
Provide guidance to staff on utilizing
· Report to Local CEO, IT Director APAC, and CIO APAC.
REQUIREMENTS
Desired Skills and Experience
· Bachelor’s degree with major in Networking and IT Systems.
· Proven experience working with networks and IT helpdesk.
Mac OS system
Windows system
Linux system
· Knowledge of LAN topologies and architectures.
· Good English in writing and speaking.
· Good problem- solving and customer- oriented mindset.
BENEFITS
Why ekino?
your missions contributing to the team&039;s success.
High
wnership working environment: You will take full responsibility and control of
Annual
development/ improvement needs.
performance review & bonus: recognize your efforts and identify
Clear career path: define your
career development with long- term vision.
Be
package, medical check- up, support
secured in your mind with employee’s care: private healthcare insurance
allowance...
facilitate your work- life harmony.
Great- place- to- work
activities (company trip, sport clubs...): enhance teamwork spirit and
Websites:https://www.ekino.vn/career/ https://www.ekino.vn/
Thank you for your time and enthusiasm in our career opportunities.Please kindly note that shortlisted candidates will be contacted within 3 weeks of application. Alternatively, we will reach out to you when another suitable chance arises in the future.
Toapply for this position, please send your updated CV (French or English) with an attached professional photo to: careers@ekino.vn
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HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 10/5/2024
Submit your application via the APPLY NOW button below.
APPLY NOW
