COMPANY INTRODUCTION
TikTok is the world&039;s leading destination for short- form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Our employees lead with curiosity, and move at the speed of culture. Combined with our company&039;s flat structure, you&039;ll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia, Europe, Australia, New Zealand, and the Americas – and we&039;re just getting started
Live Content Moderation Team Lead
Tính chất công việc
Toàn thời gian
JOB DESCRIPTION
- You will lead, manage, recruit & develop a team of Content Moderators, helping them to achieve their full potential and maintain high standards & quality of work.
- You will be responsible for ensuring that all services are delivered within the framework of TikTok&039;s core values and in line with existing policies & procedures.
- You will create an inspiring team environment with an open communication culture, utilising clear goals and objective setting to help the team succeed.
- You will actively promote and support inclusion, ensuring that individuals are supported to participate in community and work opportunities according to their interests and goals.
REQUIREMENTS
- You possess cultural sensitivity and understanding relating to global/ regional current affairs. Familiarity with internet laws and regulations, in particular reviewing online content, would be a good plus.
- You come with proven leadership skills and experience in leading or managing people
- You come with proven experience in doing root cause analysis and ability to follow through with / action on the insights gleaned to drive performance
- You come with proven project management skills
- You possess exceptional interpersonal & communication skills with a passion for working in a team environment
- You are driven and self- motivated with a desire to keep improving
- You are comfortable with working shift hours on a rotational basis, including weekends and public holidays.
- Experience in a BPO / call center/customer service environment is a plus.
- You come with proven experience of working with data, especially on data analysis revolving performance
- You come with proven change management experience (preferred)
BENEFITS
Public and private insurance (Generali)
Team building and gift sets on holidays
Time off benefits (Annual leave, sick leave)
13rd salary + Annual bonus
HOW TO APPLY
Deadline: 23:59 31/3/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
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