COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. For the latest news and happenings about DHL in Asia Pacific, visit http://press.ap.dhl.com.
RETAIL ASSISTANT INTERN- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Support branding audit
Support shooting & making videos for team, andcommercial events (if any)
Assist in gathering contacts from hotels or studentorganizations and other sources..etc
Support Retail Outlet Officer at counter…
Assist with Retail store condition arrangement
Support the development of footprint for Retail.
Support for data analysis
Collect data to create informative sales presentations
REQUIREMENTS
Currently pursuing a Bachelor&039;s in Business or a relatedfield.
Other Tool skills: Excel, PowerPoints, Canvas, Videoshooting & designing
Can- do attitude & commitment
Excel and data analysis skill
Available to work full day/week
Friendly, helpful, confident, and engaging personality
Well organized
Good English in both writing & speaking
BENEFITS
Professionalcoaching & feedback culture
Multifariousengagement activities under “Best Day Everyday Everyday” our Health &Well- being program.
Strongcareer support & lots of opportunities in an international environment
Respectand Results Culture
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 3/3/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
137 ứng viên
Sales Training Intern
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Monitor attendance and onboarding process of Commercial members
Support shooting & making videos for training projects & Commercial events.
Support “New Sales Academy”, “Discovery Event”, new CRM rollout: Training material preparation, training admin, training internal communication.
Support Commercial trip: preparation, logistics, set- up,…
Assist in set- up, logistics, and maintenance of classes offered by the Sales Training team.
REQUIREMENTS
Can- do attitude & commitment to excel
Good English in both writing & speaking
Currently pursuing a Bachelor&039;s in Business Administration, International Business, or a related field.
Good at tool skills: Excel, PowerPoints, Canvas, Capcut, Video shooting & designing
Available to work at least 3 days/week
Team Player
BENEFITS
Strong career support & lots of opportunities in an international environment
Respect and Results Culture
Multifarious engagement activities under “Best Day Everyday Everyday” our Health & Well- being program.
Professional coaching & feedback culture
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 3/3/2025
APPLY NOW
33 ứng viên
Marketing Communications Assistant- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Lead Generation:
Collaborate with the sales team to align lead generation efforts with business objectives.
Support digital campaigns across platforms (Google Ads, LinkedIn, etc.).
Track and report analytics and data performance from digital activities.
Conduct research to identify and qualify potential leads.
Communications:
Support internal communications to enhance employee engagement and awareness.
Translate/Develop compelling content for various channels, including social media, internal communications, and customer EDMs.
Ensure that all communications align with brand guidelines and company values.
Assist in writing and editing press releases, articles, and newsletters to promote company events and initiatives.
Social Media Management and Digital Clean- Up:
Create, schedule, and manage engaging posts across social media platforms.
Track, analyze, and report on social media metrics to measure performance and identify areas for improvement.
Monitor and respond to inquiries, comments, and interactions in a timely and professional manner.
Manage Google Maps ratings, ensuring accurate location information and raising alerts on duplicate or fake DHL listings.
Branding:
Review and approve departmental materials to ensure adherence to branding guidelines.
Ensure brand consistency across all marketing materials and communications.
Support efforts to combat counterfeit or unauthorized use of the DHL brand.
Conduct regular audits of branding and SVPs materials to maintain quality standards.
Marketing Collateral/Gift Management:
Coordinate the creation and inventory of branded gifts and merchandise for internal and external stakeholders.
Develop, manage, and distribute marketing collateral such as brochures, flyers, and promotional items.
Ensure timely delivery and quality control of all marketing materials.
Events & Sponsorships:
Assist in planning and organizing corporate events, sponsorship activities, and CSR initiatives.
Support post- event analysis and reporting to assess effectiveness and ROI.
Manage logistics, vendor coordination, and on- site support to ensure smooth execution of events.
Collaboration:
Work cross- functionally with teams such as Operations, HR, Sales, and Customer Service to support marketing objectives.
Coordinate with external vendors, agencies, and partners for marketing and communication needs.
Foster strong internal and external relationships to facilitate effective collaboration and project execution.
Admin Control:
Ensure accurate documentation, tracking, and approval processes for all administrative activities.
Manage administrative tasks related to PR, PO, BWF, and contract processing.
Maintain organized records and provide updates on the status of ongoing administrative requests
REQUIREMENTS
Familiarity with social media platforms, online advertising tools, and basic analytics
1- 2 years of experience in Marketing Communications or Digital Marketing.
Bachelor’s degree in Marketing, Communications, Business, or a related field.
Strong writing, editing, and content creation skills in both Vietnamese and English.
BENEFITS
Strong career support & lots of opportunities in an international environment.
Training: both online and offline with Global DHL Group Standards.
Multifarious engagement activities under “Best Day Everyday” – our Health & Well- being program.
Working together based on DHL Group values of “Respect and Results”
Coaching & Feedback culture allows you to advance further in short- term and long- term development goals.
Sports/Hobby Clubs
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 3/3/2025
APPLY NOW
142 ứng viên
Service Quality Analyst (Field Support)- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Prepare regularperformance reporting (specific or regular) in line with thedaily/weekly/monthly reporting schedule
Interpret andanalyze the measurement, monitoring and action of performance and productivitymeasures to ensure network operations KPI’s are met
Use existingtools and methodology to conduct in- depth analysis to identify issues, problemsand opportunities
Contribute andparticipate in field review projects/ programs as requested or required
Provide onsiteService Quality support to the Service Centers
Investigate intoaccuracy of performance measurement or reporting, keeping stakeholdersappraised of status and raising notifications where necessary
Keep track ofactions that are taken to address and identify problem areas and monitorperformance for improvement
Provide onsitesupport to the GSOP Manager during audits
Conduct andfacilitate onsite performance reviews
Provide theEngineering and Infrastructure Team support to roll out projects
Create userdocumentation for performance reporting and communication to the user community
Conduct useracceptance testing and implementation support of changes to the reportingsystems to ensure the quality of the measurement and reporting is maintained
REQUIREMENTS
Bachelordegree
Fluent in English(written and spoken)
Commitment toExcel, SQL
3 years ofdistribution/transportation experience preferably in an Operations domain
BENEFITS
Sports/Hobby Clubs
Working together based on DHL Groupvalues of “Respect and Results”
Multifarious engagement activities under“Best Day Everyday” – our Health & Well- being program.
Training: both online and offline withGlobal DHL Group Standards.
Coaching & Feedback culture allowsyou to advance further in short- term and long- term development goals.
Strong career support & lots ofopportunities in an international environment.
HOW TO APPLY
Deadline: 23:59 3/3/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
20 ứng viên
CUSTOMER SERVICE ADVISOR- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Adhere to global CS procedures while maintaining discretionto exercise flexibility to customers’ needs within reasonable limits inconsultation with CS supervisors and managers.
Highlight areas for improvement with suggested solutions toimprove DHL’s procedures, technology, and service to enhance customers’experience with DHL.
Liaise with Operations and other departments to quickly andefficiently resolve customer issues and queries.
Accept and register bookings for DHL services.
Offer alternatives to customers and seize upselling andcross- selling opportunities of value- added services (e.g., Sales Leads,shipment insurance) during interaction with the customer.
Assist the supervisors (if applicable) in carrying outrelevant CS orientation/training programs for new or existing CS staff.
Enhance service experience in DHL by exercisingprofessionalism and empathy when dealing with each customer’s varying needs anddemands.
Respond to customers consistently and confidently byproviding accurate information in all areas, such as customs requirements,transit time, and prices.
REQUIREMENTS
Diploma in Business (preferable) or equivalent
Fluent in English
2 years of experience in a Customer Contact Centre orTelesales environment in a service industry (preferable)
BENEFITS
Training: both online and offline with Global DPDHL Standards.
Multifarious engagement activities under “Best Day Everyday” – our Health & Well- being program.
Sports/Hobby Clubs.
Coaching & Feedback culture allows you to advance further in short- term and long- term development goals.
Strong career support & lots of opportunities in an international environment.
Working together based on DPDHL values of “Respect and Results”
HOW TO APPLY
Deadline: 23:59 3/3/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
62 ứng viên
TELEMARKETING EXECUTIVE- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Quantify express revenue potential and validate customer information and needs(segment) through using the globally agreed selection criteria to producequality leads and accounts to ensure DHL achieves its overall sales/revenueobjectives and targets.
Complete activity reports to measure individual/department effectiveness.
Ensure the data integrity in DHL systems for recording the updated customerhistorical information
Contact companies and individuals currently not holding an account, confirmcustomer details and identify traffic profiles thereby assessing quantity andquality of future business.
Provide customer- oriented service at all times relating to specific salesissues.
Build and maintain strong vendor- client relationships.
Actas main contact for DHL of small trading accounts under Telesales, respondingand satisfying their sales and post- sales requirements
Coordinate with all sales channels, Customer Service and Marketing Departmentfor lead management
Liaise with other departments to ensure delivery of service commitment to multi- channelcustomers
Provide customer- oriented service at all times for multi- channel customers
Ensure co- operation with other members of the sales team and throughout thesales force.
Qualify all internal and external lead sources to pass leads to the appropriatesales resource.
Ensure that lead originators are acknowledged and provided with feedback on theoutcome of the lead.
Coordinate and manage DM programmes and ensure appropriate follow up.
Whereappropriate, to successfully open accounts for new DM customers.
Adhere to regional standards and agreed procedures and processes
Manage multi- channel customers by phone or direct mail
Ensure feedback is provided to all lead generators on status of all leadsendorsed
Raise relevant paperwork for the main customer database ensuring customerinformation is available throughout the organisation
Maximise on all opportunities to secure new business by providing accountfacilities to customers through the lead qualification process.
REQUIREMENTS
1- 2 years of relevant experience in Telemarketing, Telesales
Bachelor of Degree
Telephone skills
Fluent English (written and spoken)
BENEFITS
Training: both online and offline with Global DHLStandards.
Coaching & Feedback culture allows you to advancefurther in short- term and long- term development goals.
Working together based on DHL values of “Respect andResults”.
Employee hobby clubs, sports championships.
Multifarious engagement activities under “Best DayEveryday” – our Health & Well- being program.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 3/3/2025
APPLY NOW
6 ứng viên
SALES SUPPORT INTERN- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Support with auditing data quality on DHL systems.
Support with Commercial projects in retaining & lookingfor new customers
Support with customer database and contacting customers,especially E- commerce, for sales opportunities.
REQUIREMENTS
ExcelData Analysis skill
Havingknowledge and experience in the e- commerce marketplace is an advantage.
Universitybackground: Logistics, Business Administration, English language, InternationalTrade
Confidentin English, both verbal and written communication
BENEFITS
Professionalcoaching & feedback culture
Multifariousengagement activities under “Best Day Everyday Everyday” our Health &Well- being program.
Respectand Results Culture
Strongcareer support & lots of opportunities in an international environment
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 3/3/2025
APPLY NOW
101 ứng viên
