[HCM] Công Ty Dịch Vụ Vận Chuyển CEVA Logistics Việt Nam Tuyển Dụng Thực Tập Sinh Air Customer Service Part-time/Full-time 2026

WHAT ARE YOU GOING TO DO?
• Assist in communicating with suppliers, internal teams, and assigned customers to prepare, check, and verify airfreight documents (HAWB, MAWB, invoice, packing list, COO if applicable) to ensure accuracy and SOP compliance.
• Follow up with internal teams (Operations, Capacity & Planning, Overseas Agents) on cargo readiness, booking status, and shipment progress, based on instructions from CS executives.
• Support preparation and checking of shipment milestones, flight details, and POD status in system, and assist in updating customers as guided.
• Assist in shipment tracking and promptly report delays or exceptions to CS executives for further action.
• Support basic data checking, reporting, and document reconciliation tasks as assigned.
• Support Air Customer Service team in daily operational activities under supervision.
• Learn general airfreight processes, Incoterms basics, and customer service workflows through hands- on support.
WHAT ARE WE LOOKING FOR?
• Able to handle tasks requiring speed and accuracy.
• Able to read and write professional emails in English for daily work communication.
• Communicate effectively and confidently, with a strong focus on customer service.
• Careful, detail- oriented, and disciplined in following procedures.
• 3rd or 4th year student majoring in Logistics & Supply Chain, International Business, or related fields.
• Basic knowledge of import–export documentation is an advantage.
• Responsible, proactive in learning, and open to feedback.
• Strong interest in airfreight operations and customer service.
• Good teamwork spirit and cooperative attitude.
APPLY HERE

Cập nhật gần nhất lúc: 2026-03-02 00:10:03