GIỚI THIỆU CÔNG TY
At Garmin, we strive to develop innovative high- quality, state- of- the- art products that inspire our customers in their adventures. Our advanced technology promotes performance, safety and ease of use in every market we serve: Aviation, Outdoor, Marine, Fitness, and Wearable Technology.
Thực Tập Sinh Hỗ Trợ Kỹ Thuật Viên (RMA)
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MÔ TẢ CÔNG VIỆC
As an Technical Support (RMA) Intern at Garmin Vietnam, you will support in the evaluation, diagnosis, and repairing process of smartwatches and collaborate with our senior technicians, engineers to ensure the highest quality of product service and customer satisfaction
Product Inspection and Diagnosis:
• Diagnose the root cause of problems and determine whether repair is feasible.
• Inspect returned products to identify defects or issues.
Repair and Replacement:
• Perform repairs on defective units, following established procedures and safety guidelines.
• Replace faulty components, ensuring proper functionality.
Documentation and Tracking
• Maintain accurate records of RMA (Returned Material Authorization) cases.
• Update repair status, including successful repairs and any unresolved issues.
Collaboration:
• Work closely with Customer Support Engineers to resolve RMA issues efficiently.
• Assist in successful repair processes, ensuring customer satisfaction.
YÊU CẦU ỨNG VIÊN
Education:
• Pursuing in a relevant bachelor’s degree program such as Electrical Engineering, Electronics.
Required Skills:
• Attention to detail and ability to follow repairing procedures.
• Basic knowledge of electronic components and repair techniques.
• Good English skill.
• Proactive attitude and willingness to learn and contribute to a dynamic team environment.
• Strong communication skills for collaborating with team members, cross function team, and documenting repairs.
CHÍNH SÁCH ĐÃI NGỘ
Employee Engagement activities.
Internship allowance
Parking allowance
CÁCH THỨC ỨNG TUYỂN
Hạn cuối: 23:59 ngày 26/7/2024
Lưu ý: Do hạn chế về mặt thời gian, chúng tôi có thể sẽ chỉ phản hồi kết quả ứng tuyển qua email cho các ứng viên được chọn. Trong và sau khi ứng tuyển, vui lòng thường xuyên kiểm tra cả hòm thư Spam hoặc Promotions (Quảng cáo) để không bỏ sót bất cứ thông báo nào từ chúng tôi.
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ỨNG TUYỂN ONLINE
10 applicants