[HCM] CRM Executive

Making sure the customer database is correctly segmented for targeted marketing activities.
Planning and delivering CRM strategies across the organization with a view to activate new users, retain existing users & win back churners.
Designing & optimizing the marketing automation users flows (for both riders & drivers) for specific campaigns.
Working closely with the cross- functional teams to design, test and execute growth experiments that drive efficient growth.
Working closely with Data and Product team to ensure the availability of tracking events on Insider platform.

Ability to communicate, collaborate and advocate ideas as well as execute, take ownership and be hands- on with those ideas.
Having the experience of using tools on Insider/MoEngage is a plus.
Prior hands- on experience with CRM channels, such as: Push Notification, In- app Message, Email Marketing, SMS,…
Proficiency in data analysis and utilization of customer relationship management (CRM) tools.
Bachelor degree or equivalent.
Analytical mind for problem- solving & actively innovative attitude.
Having the knowledge about Customer Data Platform is a plus.

Chế độ bảo hiểm, Du Lịch, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2024-11-10 07:50:04