[HCM] Customer Success Manager/ Account Manager

Proactively coordinate between internal teams and third parties/vendors/partners to develop project plans and ensure precise and efficient execution.
Oversee resource availability and allocation, and develop optimal resource usage plans.
Evaluate project performance, provide regular status reports, propose improvements, and deliver presentations to stakeholders.
Here’s what you will do day- to- day
Oversee the execution and delivery of projects specifically based in Hanoi.
Establish and maintain clear project expectations, while coordinating and managing relationships with team members and stakeholders to ensure effective collaboration and optimal outcomes.
Identify, manage, and mitigate risks throughout the project lifecycle, while promptly informing stakeholders about potential risks.
Manage and oversee the full project portfolio from initiation to completion, including the development of business cases, project planning, resource management, and deliverables.
Create and maintain comprehensive, detailed, and accurate project documentation.
Closely monitor project progress, ensuring projects are completed on time, within scope, and in compliance with the established budget.
Manage sales activities and upsell opportunities within assigned projects.

Cập nhật gần nhất lúc: 2025-06-16 19:05:02