[HCM/HN] Công Ty DHL Express Việt Nam Tuyển Dụng Nhân Viên Full-time: Quầy Giao Dịch, Hỗ Trợ Thông Quan & Phân Tích Dữ Liệu 2024

CÔNG TY DHL EXPRESS VIỆT NAM
Mức lương
Đang cập nhật
Địa điểm làm việc
Hà Nội; Hồ Chí Minh
Kinh nghiệm yêu cầu
Yêu cầu ứng viên có kinh nghiệm
Chi tiết tin tuyển dụng

Mô tả công việc

COMPANY INTRODUCTION

DHL – The Logistics company for the world DHL is the global market leader in the logistics industry and “The Logistics company for the world”. DHL commits its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 300,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting climate protection, disaster management and education. DHL is part of Deutsche Post DHL. For the latest news and happenings about DHL in Asia Pacific, visit http://press.ap.dhl.com.




[HCM/HN] SERVICE QUALITY ANALYST
Mức lương: Thỏa thuận - Tính chất công việc: Toàn thời gian - Chuyên môn: Business/ Data Analyst, Business Intelligence(Phân Tích Kinh Doanh); Xuất nhập khẩu, Logistics - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Địa điểm: Hà Nội; Hồ Chí Minh
JOB DESCRIPTION
  • Interpret and analyze the measurement, monitoring, and action of performance and productivity measures to ensure network operations KPI’s are met
  • Keep track of actions that are taken to address and identify problem areas and monitor performance for improvement
  • Contribute and participate in field review projects/programs as requested or required
  • Create user documentation for performance reporting and communication to the user community
  • Conduct user acceptance testing and implementation support of changes to the reporting systems to ensure the quality of the measurement and reporting is maintained
  • Investigate into accuracy of performance measurement or reporting, keeping stakeholders appraised of status and raising notifications where necessary
  • Use existing tools and methodology to conduct in-depth analysis to identify issues, problems, and opportunities
  • Prepare regular performance reporting (specific or regular) in line with the daily/weekly/monthly reporting schedule
REQUIREMENTS
  • Bachelor degree
  • 3 years of distribution/transportation experience
  • Fluent in English (written and spoken)
  • Commitment to Excel, SQL
BENEFITS
  • Strong career support & lots of opportunities in an international environment.
  • Training: both online and offline with Global DHL Group Standards.
  • Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
  • Working together based on DHL Group values of “Respect and Results”
  • Multifarious engagement activities under “Best Day Everyday” – our Health & Well-being program.
  • Sports/Hobby Clubs.
HOW TO APPLY
  • Submit your application via the APPLY NOW button below.
  • Deadline: 23:59 22/7/2024
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
24 applicants
[HN] RETAIL OUTLET OFFICER
Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận - Địa điểm: Hà Nội - Chuyên môn: Bán hàng (Sales); Xuất nhập khẩu, Logistics - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION
  • Ensure delivery of professional service to all walk-in and account customers at all times.

  • Proactive selling of DHL services, such as TDD, SII, and PDN, to ensure tap on every business opportunity and acquire optimized revenue

  • Provide after-sales service to customers by registering special pre-alerts and following up on special customer requests.

  • Ensure the updated customer information is shared with respective sales, and be responsible for all service-related information being filed and updated.

  • Answer both walk-in and telephone inquiries.

  • Provide support in processing the redemption service for the marketing campaign.

  • Maintain retail outlet clean and tidy.

  • The incumbent has no direct reports or authority over country lines or functional personnel. Nevertheless, he/she must demonstrate the ability to influence decisions/actions.
REQUIREMENTS
  • Working experience in the service and sales industry
  • Bachelor degree
  • English: Fluent (written and spoken)
BENEFITS
  • Multifarious benefit programs.
  • Strong career support & lots of opportunities in an international environment.
  • Training: both online and offline with Global DHL Standards.
  • Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
  • Working together based on DHL values of “Respect and Results”.
  • Multifarious engagement activities under “Best Day Everyday” – our Health & Well-being program.
  • Employee hobby clubs, sports championships.
HOW TO APPLY
  • Submit your application via the APPLY NOW button below.
  • Deadline: 23:59 22/7/2024
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
5 applicants
[HCM] CLEARANCE SUPPORT AGENT
Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận - Địa điểm: Hồ Chí Minh - Chuyên môn: Xuất nhập khẩu, Logistics - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION
  • Contact DHL customers (both origin and destination) for clearance-related shipment information or documents when the existing documents or information available are not sufficient for DHL to clear the shipments

  • Provide customers with duty and tax advice notification and seek payment approval from these customers when the duty and tax amounts payable exceed DHL’s payment limits

  • Collate the clearance documents and coordinate the handover of these documents with the assigned broker for BTO shipments.

  • Review the “Shipment in Bond” inventory report to ensure that these shipments are worked on a daily basis.

  • Manage maintenance of the customer instructions and customer general information databases to ensure that the databases are up-to-date and accurate
REQUIREMENTS
  • Bachelor’s degree
  • 2-3 years of working experience in a customs clearance environment
  • Software skills (Word, Excel, PowerPoint, etc.)

  • Communication skills (English), spoken and written
BENEFITS
  • Strong career support & lots of opportunities in an international environment.

  • Training: both online and offline with Global DHL Group Standards.

  • Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.

  • Working together based on DHL Group values of “Respect and Results”

  • Multifarious engagement activities under “Best Day Everyday” – our Health & Well-being program.

  • Sports/Hobby Clubs.
HOW TO APPLY
  • Submit your application via the APPLY NOW button below.
  • Deadline: 23:59 22/7/2024
  • Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
6 applicants

Cập nhật gần nhất lúc: 2024-07-17 16:15:02

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CÔNG TY DHL EXPRESS VIỆT NAM

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Thông tin chung

Ngành nghề
Phát triển thị trường
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Yêu cầu ứng viên có kinh nghiệm
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Toàn thời gian
Giới tính
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Hạn nộp hồ sơ
30/08/2024

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