COMPANY INTRODUCTION
Địa điểm
Hà Nội
RECEPTIONIST- HN
Địa điểm
Hà Nội
JOB DESCRIPTION
Conductregular checks to maintain cleanliness and address any issues promptly.
Activelypromote and upsell DHL services to enhance customer satisfaction and drivesales
Ensurethe retail outlet counter and surrounding areas are clean, organized, andpresentable at all times
PresentPoint of Sale Materials (POSMs) as required, ensuring they are up- to- date andaligned with marketing campaigns.
Answerphone calls and respond to inquiries regarding services, pricing, andoperational procedures.
Consultwith customers regarding product types, pricing, and available sales programs.
Handlepayment collections from customers accurately and efficiently.
Performother tasks assigned by the line manager.
Manageappointment scheduling and coordinate with other departments as necessary.
Maintainaccurate records of sales transactions and customer interactions.
Ensurethat all company branding is displayed in accordance with DHL regulations andguidelines.
Processtransactions using the point- of- sale (POS) system and maintain cash handlingprocedures
Provideinformation on DHL Express products and services, helping customers select theright options for their needs.
Greetand assist customers in a friendly and professional manner.
Beingresponsible for the overall cleanliness, upkeep and maintenance of a store.
Participatein regular and ad hoc meetings; make work reports as required.
Orderingnew merchandise and ensure received items are properly displayed.
REQUIREMENTS
Englishfluent (written and spoken)
Bachelordiploma or equivalent; additional education in business or sales is a plus.
Experiencein sales/sales processes
Proficiencyin using computer systems and software, including POS systems.
Abilityto work independently and as part of a team.
Atleast 1 year experience in a sales, customer service or marketing role,preferably in a retail or logistics environment.
Apositive attitude and a commitment to providing excellent customer service.
Knowledgeand understanding of the Retail trade from a service perspective.
BENEFITS
Professionalcoaching & feedback culture·
Strongcareer support & lots of opportunities in an international environment
Multifariousengagement activities under “Best Day Everyday Everyday” our Health &Well- being program.
Respectand Results Culture
HOW TO APPLY
Deadline: 23:59 3/8/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
5 ứng viên
CREDIT COLLECTION OFFICER- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Maintainefficient records of collection activities.
Monitorcredit accounts and report delinquent customers to Team Leader for review andaction.
Contributeknowledge and expertise toward resolving recurring billing issues.
Drivedebt collection, involve in customer interactions (including customer visits asdeemed necessary)
Monitorthe credit limit of accounts and ensure proper action is taken
Identifycheque and electric bank transfer allocation issues and coordinate rectificationwith the responsible team
Activelymanage and coordinate credit collection for an assigned portfolio of customersin alignment with DP DHL process guidelines and policies in an efficient andeffective actively promote and ensure DHL trading terms and conditions arebeing adhered to by the customer
Coordinatethe resolution of sales and customs disputes according to escalation procedures
Coordinatemaster data, billing, and collection issue resolution with internal andexternal customers as deemed necessary and in coordination with the team leaderand supervisor.
Maximizecollection effectiveness from all customers in a timely and professionalmanner.
REQUIREMENTS
Bachelorof Accounting/Finance or relevant majors.
AdvancedMS Office knowledge
Goodtelephone conversation/handling skills
Fluentin English: written and verbal communication
Intermediatepresentation skills
2years of experience in credit collection
Highcustomer focus and service orientation
Effectivecommunication and conversational skills
BENEFITS
Diverseengagement activities under “Best Day Everyday” – our Health & Well- beingprogram.
Strongcareer support & lots of opportunities in an international environment.
Workingtogether based on DHL&039;s values of “Respect and Results”.
Training:both online and offline with Global DHL Standards.
Coaching& Feedback culture allows you to advance further in short- term andlong- term development goals.
Employeehobby clubs, sports championships.
Multifariousbenefit programs.
HOW TO APPLY
Deadline: 23:59 3/8/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
1 ứng viên
Service Quality Analyst- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Provide onsitesupport to the GSOP Manager during audits
Prepare regularperformance reporting (specific or regular) in line with thedaily/weekly/monthly reporting schedule
Keep track ofactions that are taken to address and identify problem areas and monitorperformance for improvement
Provide onsiteService Quality support to the Service Centers
Conduct useracceptance testing and implementation support of changes to the reportingsystems to ensure the quality of the measurement and reporting is maintained
Provide theEngineering and Infrastructure Team support to roll out projects
Conduct andfacilitate onsite performance reviews
Use existingtools and methodology to conduct in- depth analysis to identify issues, problemsand opportunities
Contribute andparticipate in field review projects/ programs as requested or required
Create userdocumentation for performance reporting and communication to the user community
Interpret andanalyze the measurement, monitoring and action of performance and productivitymeasures to ensure network operations KPI’s are met
Investigate intoaccuracy of performance measurement or reporting, keeping stakeholdersappraised of status and raising notifications where necessary
REQUIREMENTS
3 years ofdistribution/transportation experience preferably in an Operations domain
Commitment toExcel, SQL
Bachelordegree
Fluent in English(written and spoken)
BENEFITS
Multifarious engagement activities under“Best Day Everyday” – our Health & Well- being program.
Working together based on DHL Groupvalues of “Respect and Results”
Training: both online and offline withGlobal DHL Group Standards.
Coaching & Feedback culture allowsyou to advance further in short- term and long- term development goals.
Sports/Hobby Clubs
Strong career support & lots ofopportunities in an international environment.
HOW TO APPLY
Deadline: 23:59 3/8/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
4 ứng viên
C&B Intern- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
PaperPark Project Support:
Collaborate effectively and support in scanning and filingwith team members on the PaperPark project completion.
Help organize project documentation and track progress.
Social Security:
Help develop and manage the flow/process for dependents.
Follow up on claims with issues or insufficient documents.
Assist with inquiries regarding social insurance claims Tax Dependent Management.
Assist in the preparation and submission of claims.
Support maintaining accurate records and assist inregistration processes.
Program support:
Help execute the internal programs related to benefits &rewards.
Collaborate with team members to ensure effectiveproject outcomes.
Participate in team meetings and contribute ideas forimproving processes.
Other tasks are assigned by the directmanager.
REQUIREMENTS
Analytical Skills: Strong attention todetail and problem- solving abilities.
Commitment to Excel: Strives for highstandards and encourages others to do the same.
Customer Orientation: Focused onunderstanding and assisting employee needs efficiently.
Proficiency in Microsoft Office Suite (Word,Excel, PowerPoint).
Strong ability to manage multiple tasks and deadlines.
Fluent in English: verbal and written.
Good to have legal/law education background
Planning & Organizing and decision- makingskills.
Currently pursuing a degree in Human Resources, Business Administration, or a related field.
BENEFITS
Multifarious engagement activities under “Best Day Everyday”- our Health &Well- being program.
Professional coaching & feedback culture
Strong career support & lots of opportunities in aninternational environment
Respect and Results Culture
HOW TO APPLY
Deadline: 23:59 3/8/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
34 ứng viên
SALES SUPPORT INTERN- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Support with Commercial projects in retaining & lookingfor new customers
Support with auditing data quality on DHL systems.
Support with customer database and contacting customers,especially B2C, for sales opportunities.
REQUIREMENTS
Confidentin English, both verbal and written communication
Havingknowledge and experience in the e- commerce marketplace is an advantage.
ExcelData Analysis skill
Universitybackground: Logistics, Business Administration, English language, InternationalTrade
BENEFITS
Professionalcoaching & feedback culture
Multifariousengagement activities under “Best Day Everyday Everyday” our Health &Well- being program.
Strongcareer support & lots of opportunities in an international environment
Respectand Results Culture
HOW TO APPLY
Deadline: 23:59 3/8/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
27 ứng viên
OPERATIONS INTERN- HCM
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Work with team members to improve workflow and efficiency.
Help the Service Center Manager with daily operations and shipment processing.
Assist with tracking inventory and fulfilling orders.
Provide customer service support by answering questions and assisting customers.
Support the service center manager regarding pick- up and delivery project improvement.
Help prepare reports related to service center performance.
Support safety and quality standards in the service center.
REQUIREMENTS
Good at Microsoft Office (Excel, Word, PowerPoint).
Communication in English, both in writing and speaking, is an advantage.
Recent graduate or currently pursuing a degree in Business, Logistics, or a related field.
Eager to learn and take on new challenges.
Strong communication skills and a team player.
BENEFITS
Professional coaching & feedback culture
Respect and Results Culture
Multifarious engagement activities under “Best Day Everyday Everyday” – our Health & Well- being program
Strong career support & lots of opportunities in an international environment
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 3/8/2025
Submit your application via the APPLY NOW button below.
APPLY NOW
73 ứng viên
