[HCM/HN] Guest Service Supervisor

(***Working place: Ho Chi Minh or Ha Noi)
ABOUT 4P&039;S
We’re so excited that you’re considering becoming a Partner with Pizza 4P’s! Our Vision is to Make The World Smile for Peace and we do that by Delivering Wow and Sharing Happiness.
We know that to accomplish this Vision and Mission it all starts with you. So if this sings to your heart then come grow with us.
WHAT YOU WILL DO

Identify Kaizen actions based on feedback and audit;
Observes and analyzes guest feedback and providing a comprehensive view across all platforms;
Executes Guest experience operational audit regularly and reports weekly/bi- weekly depending upon headcount;
Daily table touching during operations to collect on- spot feedback and be additional QC & QA;
Expands scope to include trainings for improving guest experience according to feedback analysis from Guest Service Coach.

WHO YOU ARE ?

College/Bachelor in Marketing/Business Management
Creative, insightful, flexible, and proactive in work.
Experience in Guest Service
2+ years of experience in Team management
Ability to work in teams towards common goals.
Skills in service management, improve service quality, development plan for team members

JOIN US, LET’S SEE WHAT WE CAN OFFER

Internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc
13th month salary
15 day annual leave days
PTI heathcare insurance
Competitive salary & allowances

Cập nhật gần nhất lúc: 2024-09-13 03:25:03