[HCM] Nhân viên Kinh doanh Hàng hóa hàng không - Cargo Sales Executive

JOB DESCRIPTION

Working in close contact with the Customer Service team provides the first point of contact for clients.
Take care of services to limit missing/damaged/delayed so that the freight arrives destination as scheduled
Support Cargo Manager in market rate update/competition trend/feedback by customer in terms of pricing.
Work with team and airlines principal for space from hub.
Making the weekly/monthly report as required.
Monitor space availability ex hub for sales orientation.
Sales activities (both outdoor & indoor) to agents for cargo to fill up flights. Close working with Cargo Manager for proper Pricing scheme to ensure Revenue & Profit are achieved.
Advise and Instruct the customers all regulations and requirements from Head Office to avoid the problems
Utilize fully all chances about the space as well as the rates to increase the volume/selling rate to make the highest revenue and profit.
Ensures customers are: providing information on the status of a shipment, proactively advising customers in case of irregularities, and starting the tracing process;
Coordinate with Cargo Manager for overall managing on allocation, space allocated to agents (GCAs & Local), guidance on space utilization & flight load planning
Support Manager to develop other products within AVS2 team.
Take care the key and new customer accounts and Often proactively interact with the customers
Working location: 30 Phan Thuc Duyen, ward 4, Tan Binh, Ho Chi Minh City.
The purpose of the department is to provide an excellent customer experience throughout all steps of a shipment, from pre- sale to after- sale.
Responsible for accurate invoicing by matching the bookings to the correct rates and conditions, and deal with customer rate disputes.
Respond all involved requirements to the customers in case of delay/missing/damaged/ no information …

BENEFITS

Participate in company engagement activities (company trip, family day, sporting day,...) as well as contribute ideas to build the company (Innovation award).
Participate in professional training courses related to Air Cargo as well as internal training courses to develop soft skills.
Competitive salary and attractive benefits.
15 days of annual leave and holidays according to Government regulations.

REQUIREMENTS

Having knowledge of Cargo Industry, customer service processes, procedures & products, and booking tools;
Ability to work independently and as part of a team.
Strong communication and customer focus.
Prefer candidates who have IATA certificate
Be willing to work overtime and follow the airline&039;s work schedule.
Prefer candidates who have knowledge about Aircraft type/ULD, Air Cargo.
Bachelor’s degree in Aviation/Business Administration/Foreign Trade or College of Foreign Trade Economic, Logistics, Supply Chain.
Good in Microsoft Office Suite (Word, Excel, Outlook).
Fluent in English and Vietnamese
Having at least 2- 3 years of experience in Aviation/GSA/Air Forwarder.
Positive attitude and a willingness to learn.
Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-20 10:30:02