[HCM - NICECY] - Reservation Agent

Followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry
Confidently provide our guests with accurate information regarding the Hotel, facilities, room rates, promotions and room types available
Assist Sales and Conference Services when specific questions arise regarding groups
Follows up the administration of reservations very thoroughly, making check- in operations easier
Ensures that information is passed on to the people concerned
Enters reservation details precisely and correctly
Handles reservations by applying the various step- by- step processes
Have full knowledge of Hotel facilities, and promotions
Transforms a request for information into a potential reservation as soon as there is an opportunity
Be fully conversant with the facilities, services and special promotions offered by the hotel
Confirms the reservation; takes care over written communications

Hotel & Sales background is preferred
Good English, Strong communication, service mind, good team player
Preferably has 1 or 2 years experience in a custumer service
Knowledge of the hospitality sector

Competitive salary: 8.000.000- 14.000.000

Work 8h/day shift, 4 days off monthly
Cross training
Birthday Gift
Support parking fee, meal,...
Social Insurance

+ 09:00 to 12:00
+ 13:00 to 18:00

Office: 190 Le Thanh Ton Street, Ben Thanh Ward, HCMC.

Cập nhật gần nhất lúc: 2025-06-30 11:45:02