COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
DSV- Global Transport and Logistcis
We provide and manage supply chain solutions for thousands of companies every day – from the small family run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. 60,000 employees in more than 90 countries work passionately to deliver great customer experiences and high- quality services.
In Vietnam, DSV has 2 offices which located in Hanoi & HCM city.
We are always interested in hearing from people who want to join our team.
Operations, Air Export (Freight Forwarder)- Temp 6 Months
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Purpose of the position:
- Comply all handling procedures for global accounts.
- Handling of processing outbound shipments.
Main Duties & Responsibilities:
- Input data into the system to create file, completing MAWBs and HAWBs, ensure correct & on time handling of files in accordance with relevant process for CW1
- Receiving Bookings, contact with shipper and agent to arrange the shipment
- Sending pre- alerts to overseas offices
- Take up additional tasks as assigned (e.g. support / share workloads with other teams, if needed/required)
- Timely invoicing clients/ agents and closing files
- Inform team leader/ supervisors of any irregularities or problems that require assistance and to feedback on subcontractors’ s standards and services.
- Customer Service by following up on customer advices/ request or claim and feedback to customer and overseas stations and make respective shipment arrangements
- Working within SOP’s and quotation from Sales team and overseas offices.
- Checking and confirm incoming invoice of sub- contractors on time & correctly
- Handles customers statistics and reports or any special request for updating system, if required.
- Follow up payment for non- credit clients of local charge and freight prepaid
- Shipment track and trace updates
REQUIREMENTS
We are looking for candidates who are flexible and open to work night shifts and weekends, especially during periods of high demand.
- Minimum 1- 2 years
logistics/freight forwarding experience
- Previous experience with Cargowise1 is a plus
- Follow policies and procedures and able to understand laws, rules and regulations in areas of assignment
- Must have PC experience and ability to prepare documentation quickly and accurately
- Respond promptly and professionally to customer needs, answering calls and dealing with customer queries, providing a first- class customer service at all times
- Good communication of written and spoken English & local language.
BENEFITS
Performance Bonus
13th month salary
Premium Health care program
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 7/2/2026
APPLY NOW
