COMPANY INTRODUCTION
DB Schenker has been active in Vietnam for more than 30 years.
Combining global expertise with local strengths, we offer land transport, air and ocean freight from and to Vietnam, as well as comprehensive logistics solutions and global supply chain management services from a single source.
DB Schenker has a comprehensive coverage in Vietnam with 21 offices and warehouses across the country and more than 1,100 employees. Our office is located in Ho Chi Minh City. You will find our other offices near the main airports and ocean gateways. DB Schenker’s distribution centers are located in strategic areas in North, Central and South Vietnam that best suit the needs of our customers.
Over the past few years, we have grown rapidly to become one of the largest logistics providers in the country.
Customers include top global brands with operations in Vietnam as well as local companies in various industries including:
Fashion and retail
Electronics
FMCG
Semicon & Solar
Healthcare & pharma
Customer Service Officer (Warehouse)
Kinh nghiệm
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JOB DESCRIPTION
Role
summary
In this role the employee performs CS functions to ensure inbound
with designed processes.
and/or outbound shipments are well received/delivered smoothly in compliance
Specific
accountabilities
· Daily support and follow instructions from Customer Service
team leader/ supervisor/ manager to support warehouse operational inbound and
utbound activities.
· Coordinate with related parties to ensure that dailyoperations are smooth & effective.
· Coordinate with warehouse & transportation teams toprepare required documents for shipment.
· Follow up the shipment status
· Feedback to customer’s concern in a timely manner and supportto solve customer’s issue effectively
· Complete daily reports and send out on time.
· Immediately report ad- hoc issue directly to Customer Service supervisor/managerto be consulted once needed.
· Support internal & external audits by preparing necessarydocuments.
· Contribute ideas and solutions to lean working process.
· Support to train the assigned fields and record
· Cycle count participation.
REQUIREMENTS
· Good English skills
· Good communication and presentation skills
· MS office skills (excel and power point)
Experienced with WMS/SAP is extremely prioritized
Experienced with import/export process is prioritized.
BENEFITS
. Social insurance based on full salary, PTIhealth insurance
. Teambuilding, training courses, career path,internal events
. 13th- month salary, year- end bonus
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 9/11/2024
APPLY NOW
4 applicants
