COMPANY INTRODUCTION
Địa điểm
Hồ Chí Minh
We are one of the leading HR solutions companies in the APAC region providing holistic and integrated end- to- end HR solutions.
Order Process Staff
Địa điểm
Hồ Chí Minh
JOB DESCRIPTION
Coordinate with various stakeholders including Regulatory Affairs, Planning, Warehouse, Freight, and Trade Operations to track shipments and ensure on- time delivery.
Ensure that all system and operational transactions comply with local laws, regulatory taxation, and Medtronic’s corporate policies.
Participate in continuous improvement initiatives to enhance processes, efficiency and customer satisfaction.
Utilize the SAP system to process customer orders promptly and oversee the end- to- end Order- to- Deliver process to ensure timely fulfillment.
Generate and distribute order fulfillment reports and related information regularly or as required, ensuring accuracy and timeliness.
Provide backup and standby support as needed to maintain operational continuity
Serve as the primary contact for resolving customer complaints and issues, driving solutions and providing timely feedback to customers to enhance customer satisfaction.
Work closely with the Commercial team to manage sales orders and back orders, ensuring seamless coordination and communication.
Support teams and stakeholders by resolving complex issues and disputes related to orders, billing, and customer care order fulfillment processes.
REQUIREMENTS
Experience working in a matrix environment in a global multi- national company and handling multiple projects would be advantageous.
Experience in SAP Order- to- Cash will be a plus point to be considered
Bachelors degree in Business, Logistics, Supply Chain
Proficient in oral and written English communication; computer literate; team player.
1- 2 years of working experience in Customer Service, Order Processing, Supply Chain
BENEFITS
Accident Insurance
13th salary
Annual Leave
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 15/3/2026
Submit your application via the APPLY NOW button below.
APPLY NOW
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