Job responsibilities
Drive the Client Strategy
Assist the Retail and Client Development teams on hosting, and support Client Advisors in the selling process by providing styling advice with the objective of increasing cross- selling and upselling through vision on full silhouette
Collaborate with the Merchandising team in proposing and implementing adequate commercial actions to increase the RTW business and build the full silhouette mindset.
Support the Retail team in identifying opportunities in the Ready- to- Wear (RTW) business, through interactions with new and existing clients, and to work with the Store Manager on a continuation plan on how to sustain expectations of such clients through the various Client Advisors
Update and share with the team on current fashion trends and styles, using both internal and external resources
Prepare the relevant materials and tools to conduct the workshops / trainings
Collaborate with the Retail team in providing one on one personalized styling service (covering all categories of Vuitton products) to clients, with the objective to create the complete Vuitton silhouette
Support in styling related training and client- related events Provide other styling related services, which the Company may require from time to time
To provide feedback on clients, business opportunities etc. Retail Support and Training
Participate and support in local and zone RTW events, projects and new product launches
Collaborate and align with RTW Merchandising team on collection trainings
Coach and conduct workshops / trainings for the Retail teams (i.e. Client Advisors and Team Managers) with alignment with respective store managers to elevate on full silhouette styling and personal styling
Participate and support the Client Advisors in high profile Clients and High- End sales
Align with regional Retail Learning department on projects Elevate The Client Experience
Profile
This is an opportunity for those who thrive in a fast- paced environment, who passion to develop their career in a luxury retail environment. The ideal candidate will have:
Forward- thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.
Previous retail experience, preferably gained within a high- end or luxury market. We will also consider those with a strong background in a customer- centric environment.
A willingness to learn and continuously improve personal and team performance.
Additional information
Excellent knowledge of fashion and styling trends, with the ability to translate to different client profiles
Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues and others at all levels
Experience in retail or sales in the fashion industry is desired
Must be able to work retail shift hours including weekends & public holidays
Attention to details
Possesses personal shopping or styling experience
Approachable, friendly and personable, ability to connect with different personalities and client profiles
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