[HCMC] Customer Service Officer

Control consultation regarding customers’ Q&A on fanpage, youtube.
Follow other duties required from CS Leader
Manage and update product information into CRM system
Support in sending Birthday Cards to valued customers.
Get calls and answer customers related to products’ usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone
Key in customers database shared by supermarket, pharmacy,…
Support in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.
Daily check the content and images for upload on Fanpage.
Do CS Weekly report
Update new products, promotion, TVC, Clip...on fanpage, youtube,…
Female, welcome fresh graduate from University or under 1 year experience (Business Administration major)
Have passion in service industry;
Customer- oriented, hardworking, trustworthy, eager to learn, and teamwork spirit;
Flexibility to respond to a range of different work situations,
Can working independently, ability to multi- task, prioritize, and manage time effectively
Be willing to work overtime occasionally if requested
Proficiency in both English and Vietnamese communication
Proficiency in using MS Word, Excel, PowerPoint, Social network
Photoshop, AI, canva skill is an advantage
For more information about career opportunities, please go to website rohto.com.vn (Tuyển dụng- Cơ hội nghề nghiệp)
Any questions about this job, please contact us via Linkedin: Rohto Mentholatum VN
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh
Kinh nghiệm: 0 Năm
Ngành nghề: Tư vấn, Dịch vụ khách hàng, Hàng gia dụng / Chăm sóc cá nhân
Cấp bậc: Nhân viên

Be willing to work overtime occasionally if requested
Have passion in service industry;
Proficiency in using MS Word, Excel, PowerPoint, Social network
Female, welcome fresh graduate from University or under 1 year experience (Business Administration major)
Proficiency in both English and Vietnamese communication
Customer- oriented, hardworking, trustworthy, eager to learn, and teamwork spirit;
Flexibility to respond to a range of different work situations,
Photoshop, AI, canva skill is an advantage
Can working independently, ability to multi- task, prioritize, and manage time effectively
For more information about career opportunities, please go to website rohto.com.vn (Tuyển dụng- Cơ hội nghề nghiệp)
Any questions about this job, please contact us via Linkedin: Rohto Mentholatum VN

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm, CLB thể thao

Cập nhật gần nhất lúc: 2025-11-03 17:25:02