Head of Performance Management - Hanoi

Performance Management & Analytics:
- Issue- focus analysis: Perform data analytics to identify trends & underlying patterns & provide recommendations to support business decision making.
- Lead the design and implementation of analytics projects/ data sharing/ analytics exercises within OPS division.
- Advise project owners/managers performance management methods, conduct post- launch evaluation for strategic & critical functional projects and initiatives/process.
- Conducts KPI assessment for the Division and underlying departments.
- Lead the design and implementation of unit cost model within OPS Division
Dashboards/ Report/ Warehouse/ Data Services:
- Design, Manage & Review periodic report/ dashboard (monthly, weekly, daily…) and provide data services to ad- hoc requests to support the Division Head and stakeholders of the Division.
- Continuously & actively identify areas of potential improvement/ simplification/ automation and implement these changes for dashboards/ reports/ warehouse/ data services to enhance operations & team productivity, capacity.
- Be the PIC from OPS team to work with relevant stakeholders (BI center, Data Analytics & Insight, IT, etc.) regarding operations data rules, data extraction, data mart.
Team Management & Development
- Ensure all team members are motivated, challenged by proper task allocation, talent identification & development, coaching & mentoring, team engagement activities.
Stakeholder Management
- Deliver satisfactory stakeholder management & influencing, maintaining good relationship with other department & divisions: departments in OPS, BI Center, IT, Business departments, Project Management Office, Finance,…

- University Graduate Major: Economics/ Management/Banking/ Finance

- At least 5 years at Strategy/Planning/ Performance Management/ Analytics role in Financial service

- Having knowledge & experience in banking is an advantage.

- Good understanding of banking industry in Vietnam, Financial service and Government rules

- Excellent strategic thinking and strong critical & analytical thinking

- Logical & Assertive communication

- Strong advisory & influencing skill

- Curiosity, Agility, High Adaptability to VUCA contexts & demanding stakeholders

- Passionate, proactive, self-motivated.

Cập nhật gần nhất lúc: 2023-11-09 01:40:19