[HEINEKEN] Commercial System Officer

PURPOSE OF THE POSITION
To assist Sales Information team in daily operation in commercial system related tasks.
To report to Commercial System Supervisor on daily operation of Sales Department support system
To assist Field Sales on daily operation of RSEM
To assist Distributor on daily operation of DIS
To perform RSEM and DIS report model
To assist Sales Information team in Trade Census project.
KEY ACCOUNTABILITIES
1. Data synthesis & analysis:
Manage data input/output activities for MVO, MJP, RSEM, & DIS according to processes including troubleshooting and problem solving.
Coordinate with Sales Admin Clerk to ensure data integrity and timeliness from relevant stakeholders.
Perform data analysis on ad-hoc requests and report Quality Control on routine report.
Manage monthly and quarterly MVO modification activities as guided.
Follow and support field sales in Quarterly Price Mapping exercise.
Support other reports as requests.
2. Technical Implementation support:
Monitor third-party execution on field as representative from HHN.
Provide on field support and direction for adjustment for agency. Halt field work execution based on issue types when necessary.
Report on potential troubles of field work execution.
Synthesize and produce field work draft report & statistics.
3. On field troubleshooting & support:
Work on field as a team to support system implementation such as:
DIS at distributor’s location.
MJP/RSEM on market.
Provide training for new users of aforementioned systems.
Actively seek for root-cause, provide immediate solution if possible or raise the issue to CS Sup for solution in the event of system trouble.
Report and follow up on support activities.
4. Administration:
Plan and lead preparation for standard back-up solutions deployment such as 1MJP…
Perform Quality Control of in-coming reports from above back-up solutions.
Perform other relevant administrative tasks