COMPANY INTRODUCTION
Địa điểm
Hà Nội
RECEPTIONIST- HN
Địa điểm
Hà Nội
JOB DESCRIPTION
Manageappointment scheduling and coordinate with other departments as necessary.
Perform other tasksassigned by the line manager.
Beingresponsible for the overall cleanliness, upkeep and maintenance of a store.
Provideinformation on DHL Express products and services, helping customers select theright options for their needs.
Ensurethat all company branding is displayed in accordance with DHL regulations andguidelines.
Conductregular checks to maintain cleanliness and address any issues promptly.
Greetand assist customers in a friendly and professional manner.
PresentPoint of Sale Materials (POSMs) as required, ensuring they are up- to- date andaligned with marketing campaigns.
Answerphone calls and respond to inquiries regarding services, pricing, andoperational procedures.
Activelypromote and upsell DHL services to enhance customer satisfaction and drive sales
Handlepayment collections from customers accurately and efficiently.
Processtransactions using the point- of- sale (POS) system and maintain cash handlingprocedures
Orderingnew merchandise and ensure received items are properly displayed.
Maintainaccurate records of sales transactions and customer interactions.
Ensurethe retail outlet counter and surrounding areas are clean, organized, andpresentable at all times
Consultwith customers regarding product types, pricing, and available sales programs.
Participatein regular and ad hoc meetings; make work reports as required.
REQUIREMENTS
Proficiencyin using computer systems and software, including POS systems.
Ability to workindependently and as part of a team.
Atleast 1 year experience in a sales, customer service or marketing role,preferably in a retail or logistics environment.
Englishfluent (written and spoken)
Apositive attitude and a commitment to providing excellent customer service.
Knowledgeand understanding of the Retail trade from a service perspective.
Experiencein sales/sales processes
Bachelordiploma or equivalent; additional education in business or sales is a plus.
BENEFITS
Respectand Results Culture
Strongcareer support & lots of opportunities in an international environment
Multifariousengagement activities under “Best Day Everyday Everyday” our Health &Well- being program.
Professionalcoaching & feedback culture
HOW TO APPLY
Deadline: 23:59 14/6/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
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