COMPANY INTRODUCTION
Địa điểm
Hà Nội
ABOUT HAMSA CORPORATION
Hamsa, We are Young – Passionate – Responsible
Hamsa Corporation is Digital Transformation Partner in Vietnam established in 2014. Since then, Hamsa has delivered customized e- commerce solutions to more than 100 clients all over the world, and now expanding to blockchain development services. 94% of our clients is delighted and willing to recommend Hamsa as a development partner.
With a team full of professional, passionate Business & IT experts, we work together to empower all start- ups and established businesses, to give our hands on digital transformation, and to bring technologies to life.
Top core values what our stand for including:
Welcome and lead the changes
Respect the differences
Operate with transparency
Take duties seriously and carefully
Care about colleagues, customers and partners T
Set and maintain high standards of work
Pursue learning and growth
Drive for results
We can&039;t do that without a strong and united team of unique culture. A happy team makes great products and services. Great products and services make clients satisfied. That&039;s a simple philosophy we believe and live with, since Day One.
As Hamsa always value the human factor, we provide the best welfare for you. Also, you will work in agile and friendly environment with good pay, good benefit, clear career path.
To know more about us, kindly access to our website: https://hamsa.life.
Interesting jobs and a clear career path
At Hamsa, based on one- on- one coaching, you can enhance your skills and become a better version of yourself. About your career path, you are free to discover your strengths and interests by working on different kinds of tasks. In addition, the company also provides professional training courses including English, Neo Manager courses to enhance employee&039;s expertise.
Young, creative and professional working environment
You will get the chance to work in an environment that inspires new ideas, promotes transparency and cooperation with the latest technologies. Your teammates are young, passionate and professional so that they will become not only your colleagues but also your second family.
Come to our office at Floor 9, CIC Tower, Cau Giay, from Mon to Fri.
UX Designer
Địa điểm
Hà Nội
JOB DESCRIPTION
• Collaborate with product owners and engineers to identify and resolve UX issues, such as responsiveness and usability challenges
• Develop UI mockups and prototypes that showcase app functionality and appearance using Polaris library and according to Shopify App Design Guidelines
• Make layout adjustments based on user and product team feedback.
• Create graphic elements for the user interface, on both in- app admin and storefront widgets
• Maintain consistency with style standards for fonts, colors, and images.
REQUIREMENTS
• Demonstrated professional experience as a UI/UX Designer or in a similar role.
• Good time- management skills to meet project deadlines.
• Familiar with Shopify Polaris and experienced in designing Shopify apps UI is a plus
• Ability to collaborate effectively with diverse stakeholders, demonstrating a team spirit and strong communication skills.
• Up- to- date knowledge of design software, including Adobe Illustrator and Photoshop.
• Proficiency in wireframe tools (Figma) and other design tools
BENEFITS
• Ensure that the regimes comply with State regulations
• Lunch support at the company with a full nutritional menu
• Choose flexible working hours, only 7.5 hours/day guaranteed
• Remote based on personal needs 1 day/month
• Income commensurate with experience and ability
• Quarterly and annual bonuses based on common goals
• Review development roadmap every 6 months
• Special attention and direction for each member&039;s development
• Comfortable working environment, promoting efficiency, teamwork, and knowledge sharing
HOW TO APPLY
Deadline: 23:59 10/2/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
APPLY NOW
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Customer Success Leader
Địa điểm
Hà Nội
JOB DESCRIPTION
• Take primary responsibility for managing the team members, including providing training and support in complex cases.
• Improve the current support workflow and propose new workflows to retain customers, earn 5- star reviews, and reduce the churn rate.
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and helping customers use specific features
• Learn about products features and update functionalities knowledge continuously
• Collaborate with other teams (management, product, marketing) for quarterly and monthly planning, and track progress.
• Monitor and enhance the performance of the support team and individual members.
• Collect and report customers insights to product team for improvement.
REQUIREMENTS
• Ability to adapt and respond to different characters, and maintain calmness when dealing with stressed or upset customers
• At least 2 years of experience in supporting digital/SaaS products
• Demonstrated leadership qualities
• Willing to work night shifts and weekend shifts
• Effective and positive communication with customers, team members, and managers
• Proficient English skills (IELTS > 6.5)
• Excellent communication (verbal and written) and interpersonal skills
• Basic knowledge of HTML, CSS, and JS is a plus
BENEFITS
• Choose flexible working hours, only 7.5 hours/day guaranteed
• Opportunity to work in the e- commerce industry, especially Shopify, the number 1 e- commerce platform
• Special attention and direction for each member&039;s development
• Become a member of an enthusiastic and passionate team
• Income commensurate with experience and ability
• Ensure that the regimes comply with State regulations
• Lunch support at the company with a full nutritional menu
• Remote based on personal needs 1 day/month
• Participate in on- job training before starting work, ensuring you clearly understand and can perform the job
• Quarterly and annual bonuses based on common goals
• Comfortable working environment, promoting efficiency, teamwork, and knowledge sharing
• Review development roadmap every 6 months
HOW TO APPLY
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Submit your application via the APPLY NOW button below.
Deadline: 23:59 10/2/2025
APPLY NOW
Customer Success Specialist
Địa điểm
Hà Nội
JOB DESCRIPTION
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Create help desk articles to help customers easily find guidelines for using the app.
• Collect and report customers insights to product team for improvement.
• Identify customer needs and helping customers use specific features
• Propose creative ideas to get more users feedbacks
• Learn about products features and update functionalities knowledge continuously
REQUIREMENTS
• Good problem- solving, logical thinking, and decision- making skills
• Effective and positive communication with customers, team members, and managers
• Proficient English skills (IELTS > 6.0)
• Willing to take night shifts and weekend shifts
• Basic knowledge of HTML, CSS, and JS is a plus
• At least 6- months experience in supporting digital/Software- as- a- Service (SaaS) products
• Ability to adapt and respond to different characters, and maintain calmness when dealing with stressed or upset customers
BENEFITS
• Choose flexible working hours, only 7.5 hours/day guaranteed
• Comfortable working environment, promoting efficiency, teamwork, and knowledge sharing
• Ensure that the regimes comply with State regulations
• Remote based on personal needs 1 day/month
• Quarterly and annual bonuses based on common goals
• Special attention and direction for each member&039;s development
• Lunch support at the company with a full nutritional menu
• Review development roadmap every 6 months
• Income commensurate with experience and ability
HOW TO APPLY
Deadline: 23:59 10/2/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Customer Success Intern
Địa điểm
Hà Nội
JOB DESCRIPTION
• Collect and report the problems that customers often encounter to give suggestions to improve the product.
• Learn about products features and update functionalities knowledge continuously
• Identify customer needs and helping customers use specific features
• Respond to customer queries in a timely and accurate way, via phone, email or chat
REQUIREMENTS
• Willing to take night shifts and weekend shifts
• Ability to adapt and respond to different characters, and maintain calmness when dealing with stressed or upset customers
• Effective and positive communication with customers, team members, and managers
• Basic knowledge of HTML, CSS, and JS is a plus
• Interested in solving problems with digital/SaaS products
• Good communication English skills (TOEIC > 600 or equivalent)
• Good problem- solving, logical thinking, and decision- making skills
BENEFITS
• Develop your skills and knowledge relevant to the IT software industry.
• Participate in on- job training, ensuring you clearly understand and can perform the job.
• Comfortable working environment, promoting efficiency, teamwork, and knowledge sharing.
• Experience a collaborative and supportive work environment.
• Enjoy free lunches at the company with a full nutritional menu.
• Gain valuable hands- on experience in product development, Agile/Scrum.
• Commit to this being a meaningful and useful working period in the beginning of your career.
• Become a member of an enthusiastic and passionate team.
• Work alongside experienced professionals and gain mentorship opportunities.
• Receive benefits during the internship period.
• Participate in a 4- month apprenticeship program that focuses on practice.
• Special attention and direction for each member&039;s development.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 10/2/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
Account Executive
Địa điểm
Hà Nội
JOB DESCRIPTION
Opportunities
• Dive into the world of E- commerce services with real projects from day one.
• Opportunity to secure a permanent position and be part of a growing company that values and invests in its people.
• Build a strong professional network by interacting with merchants and industry experts.
• Start as a fresher and evolve into a full- fledged Account Executive with opportunities to advance into senior roles.
• Get involved in creative brainstorming sessions where your ideas can directly impact our strategies and client success.
• Enhance your sales, communication, and account management skills with our training programs.
Role & responsibilities
• Manage and grow client accounts, identifying opportunities to increase sales.
• Understand the needs of prospects and spark their interest in our products and services.
• Identify and qualify potential clients based on our provided ICP.
• Collaborate closely with team members to consult and close sales.
• Regularly update sales metrics and report daily activities to the team.
• Build and maintain meaningful connections with prospects
REQUIREMENTS
• Graduate in a degree program in Business, Marketing, E- commerce, or a related field.
• Self- starter with a strong willingness to learn and adapt.
• Basic knowledge of the e- commerce industry is preferred.
• Previous experience in sales, business development, or a related field is a plus.
• Enthusiastic about achieving sales growth and contributing to the company&039;s success.
• Strong communication and teamwork skills.
• Fluent in English, both written and spoken.
BENEFITS
• Sales commissions paid on a quarterly / yearly basis
• Comfortable working environment, promoting efficiency, teamwork, and knowledge sharing
• Remote based on personal needs 1 day/month
• Special attention and direction for each member&039;s development
• Lunch support at the company with a full nutritional menu
• Ensure that the regimes comply with State regulations
• Choose flexible working hours, only 7.5 hours/day guaranteed
• Review development roadmap every 6 months
• Income commensurate with experience and ability
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
Deadline: 23:59 10/2/2025
APPLY NOW
1 ứng viên
