[HN] Công Ty Trí Tuệ Nhân Tạo Palexy Tuyển Dụng Chuyên Viên Phát Triển Quan Hệ Khách Hàng Full-time 2025

COMPANY INTRODUCTION

Hà Nội

Our AI- powered retail performance management solutions transform existing in- store CCTV cameras into powerful BI systems for retailers to boost store conversion, improve customer service, and achieve operational excellence.
Recognized as one of the top 10 Indoor Mapping Analytics Vendors by CBInsights in 2021 & 2023, we have deployed our AI solutions to 100+ enterprise & mid- market retailers in APAC such as Central Retail, Supersports, CMG, Powerbuy, Guardian, Aldo, Sony, etc.

Customer Success Executive

Hà Nội

JOB DESCRIPTION

Respond to customer queries and provide assistance in a timely and accurate way, via phone, email or chat
Conduct product training sessions for end users
Take detailed notes during customer meetings and actively follow up with internal and external stakeholders to address customer feedback
Support customer events, training sessions, and other engagement initiatives
Assist Customer Success Managers in preparing training materials and analysis reports

REQUIREMENTS

A quick learner in new technology tool;
Excellent at Microsoft Excel, Power Point. Comfortable with analyzing and working with data;
Honesty and attention to detail;
Good at organization skills, communication, and problem- solving skills;
1- 2 years experience as a Customer Success Executive or similar CS role;
Proficient in English

BENEFITS

Competitive salary (11- 15 million VND)
(negotiable)

· Providing laptop for work

· Working with international clients

Social Insurance (after work probation, 2- 3
months)

· Weekly refreshment

· Flexible working time (no time tracking)

· Training programs

· Annual company trip

HOW TO APPLY

Deadline: 23:59 31/7/2025
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.

APPLY NOW

Cập nhật gần nhất lúc: 2025-06-29 05:30:02