Administrative and Consular Officer (Temporary)Embassy of Ireland, Hanoi
Our mission is to promote and protect abroad the values, interests and economic well- being ofIreland and its people. We do this under the political direction of our Ministers, through our staffat home and through our Embassy network abroad.
The Embassy of Ireland, Hanoi, is seeking a highly motivated, enthusiastic and hardworking personwith excellent communication, organisational and interpersonal skills to fill a TemporaryAdministrative and Consular Officer position.
Roles and Responsibilities:
The precise range of duties will vary over time according to the needs of the Embassy, but willinclude the following:
• Support for emergency consular cases, including out of office hours as required;
• Assisting in the promotion of Ireland and maintenance of diaspora links;
• Preparation of visa applications for consideration by the deciding officer;
• Management of consular and visa filing systems, official correspondence, diarymanagement, and official travel arrangements;• Supporting the organisation of official events;
• Processing a range of consular services at the Embassy, including passport applications,emergency travel certificates, certification of documents, authentication of adoptionapplications, Foreign Birth Registration, Certificates of Freedom to Marry, etc.;
• Communicating with Irish citizens, visa applicants and agents by email, phone and in person,ensuring the provision of accurate and timely information on consular and visa services;
• Provision of translation and interpretation from Vietnamese to English, and vice versa, asrequired. In particular, providing interpretation support to diplomatic officers, as well as tovisiting delegations from Ireland;
• Providing administrative support to the Embassy. This will include reception duties as wellas managing correspondence, invitations & calls to the Embassy;
• As part of the Embassy team, assist with other Embassy priorities as required.Essential requirements candidates must be able to demonstrate:
• Candidates must have a university degree;
• Candidates must be fully bilingual in English and Vietnamese (a language test will beincluded in the selection process);
• Willingness to travel as requested;
• Solutions- oriented, and committed to delivering results, with the ability to adapt approachwhen necessary;
• Knowledge of Microsoft Office Suite (Outlook, Word, Excel);
• Two years’ relevant professional experience in a similar role;
• Strong organisational skills, the ability to manage multiple tasks and work under pressure,and excellent attention to detail;• Excellent interpersonal skills and persuasiveness, with the ability to work well in a team anddeal effectively with members of the public and people in external organisations;
• All applicants must have a permanent legal entitlement to live and work in Vietnam priorto recruitment.Desirable Skills and Experience:
• A good understanding of the role of the Department of Foreign Affairs and the Embassy;
• The successful applicant will work alongside other local employees of the Embassy, and willreport directly to diplomatic staff in the Mission when required. Previous experienceworking in an Embassy, International Organisation, or other international environment isdesirable, but not essential.Terms and conditions of employment:
• The position is based at the Embassy of Ireland, 2nd floor, 41A Ly Thai To, Hoan Kiem Ward,Hanoi;
• The successful candidate will be hired on a fixed- term contractual basis until July 31, 2026;
• The salary will be $1,141.89 paid locally on a monthly basis (annual gross salary level$15,986.46 over 14 months). Salaries are paid directly to a bank account, therefore thesuccessful candidate must have a Vietnamese bank account.
• The position is full time, Monday to Friday, no less than 35 hours per week, with standardoffice hours from 8:30am to 4:30pm;
• Annual Leave entitlement will be calculated pro- rata (20 days per annum);
How to apply
The Job Description and Application Form for this position are available on our website:www.ireland.ie/en/vietnam/hanoi.
Completed application forms should be sent via e- mail only to IrishEmbassyHanoi@dfanet.iewith the subject line Administrative and Consular Officer (Temporary).
Applications must be received before 16:30 hrs. (Local time) on February 24No applications will be accepted after this deadline. Please note that only short listed applicantswill be contacted.Selection Process:
• A panel may be set up depending on the calibre of candidates;General Data Protection Regulation (GDPR):All personal information received will be kept in line with GDPR guidelines.
• It is planned that interviews will be held by March 3;
• Depending on the number of applications received, a short- listing of candidates to be calledfor a competency- based interview may be undertaken based on the Essential/KeyRequirements above;
• A second interview may be included in the recruitment process;
• A skills test may be included in the recruitment process;
Enquiries may also be made with the police force of any country in which the applicantunder consideration for appointment resided. If unsuccessful this information will be destroyed. If theapplicant subsequently comes under consideration for another position they will be required to supplythis information again
Security Clearance for Local StaffPolice security clearance will be sought in respect of individuals who come under consideration forappointment.
