[HN] - Pizza 4P's - Restaurant Manager

1. Deliver WOW experience

- Pursue 4P’s quality excellence. Always looking for the opportunity to deliver the WOW moment to the guest. Engage our service and guests and strengthen guest loyalty.
Build up the team
- Focus on the partner’s development and generate a sufficient training plan. A good leader makes people.
- Inspiring the team member with a Vision/Mission statement. Be the role model to perform
- Build up the team who has strong passion/commitment for 4P’s quality excellence.
Quality Excellence
Commitment for food quality excellence. Serve dishes in the best condition with the right quality and right communication.
Strict management for food safety hygiene control.
Pursue looking for the knowledge to uplift our service quality. I.e, Drinks (Wine) , Food, System APP
Implement routine food quality check to make sure maintaining standard taste and presentation.
Deliver the wow dining experience to the guest. Encourage any touching point with guests and strengthen the connection. Deliver the memorable experience beyond the guest’s expectation.
Pursue 4P’s service standard/manuals. Make sure our partner delivers the service as 4ps standard and serves dishes in the best condition in the store operation.
Maintain the store ambience/ environment. Secure the guests safety as well as maintain excellent ambience
Be responsible for the store KPI. Consistently tracking the store performance, find out any “Not working” and take the collective countermeasure.
People development and training
Ensure interview, selection for all newcomers
Ensure skills partner for key positions
Make sure all teams are executing training on time for all positions
Pick up potential candidates for the store people pipeline and make sufficient training and promotion plans.
Sustainable Business development
Manage expenses for ordering/purchasing to secure profit.
Stock control, inventory management, manage the COGS with safety level and export the right result on the inventory
Secure sustainable business development and make sure the store is operating with profitable conditions.
Be the owner of the store P&L
Partner roster management: Expect the sales focus and arrange the roster to secure the profit with COL control as well as to maintain 4ps quality.

Advanced level in English (Speaking & Writing)
Have strong leadership, management and problem solving skills
Empathy with our vision
Outstanding customer service mindset
Work experience in Manager or Supervisor level in Food & Beverage field (Hotel/ Restaurant/ Fast food chain), high service quality.
Commit to the goals of leading and coaching people
Culture fit (Omotenashi, Authenticity, Kaizen, Compassion)
Being independent, proactive, patient, high responsibility and willing to work under high pressure
Have Passion for Culinary
Work experience in Manager or Supervisor level in Food & Beverage field (Hotel/ Restaurant/ Fast food chain)

Company trip & team building
Wow & Birthday party monthly
Private healthcare insurance PTI
15 annual leave days per year
13th month salary, KPI bonus
Competitive salary
Special internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc

Cập nhật gần nhất lúc: 2024-07-19 14:20:03