[HN] Reservation Staff

• Receive reservations from OTA channels, hotline, email, social network

• Consult customers about the company‘s products

• Arrange extra services, prepare special requests accommodating guests

• Manage the list of guests coming and going, making daily revenue reports

• Fluent in English, have experience in the service industry

• Work in shifts, with rotating shifts, Morning Shift (6:00 – 14:00) – Afternoon Shift (14:00 – 22:- 00) – Evening Shift (22:00 – 6:00)

• Able to work under high pressure and have a sense of responsibility

• Attractive salary, annual salary review

• Year- end bonus, holiday bonus.

• Comprehensive welfare regime: social insurance, health insurance, unemployment insurance, sickness allowance, birthday,...

• Consulting in individual development program (IDP) through annual development training programs.

• High promotion opportunities in the hotel industry/HR profession

• Young and dynamic working environment

• Having opportunity to work in a dynamic environment, in which focusing on customer experience to provide the best service for the guest

Cập nhật gần nhất lúc: 2024-04-10 01:40:38