[HN] - Retail Brand Executive

- Visit assigned brands’ boutiques on a regular basic
- Work closely with marketing and CRM to prepare marketing and promo activities for each season of assigned brands
- Analyze boutiques’ stock levels, sales and discuss ways to improve turnover in each boutique with Retail Manager. Organize stock transfers between boutiques when necessary
- Supervise proper recording of sales in all the boutiques
- Suggest periodic promotions (special discounts or offers, corporate or VIP events) in order to increase clients acquisitions, visits and sales in assigned brands’ boutiques
- As Retail Brand Executive, you must exemplify our company values and take all necessary steps to ensure the overall success of assigned brands’ boutiques in Vietnam, as well as meeting your financial and service targets. You will work in collaboration with the Retail, Marketing and other related departments. You will report directly to Retail Manager.
- Handle customer complaints, issues and questions
- Manage international shipments and payments for assigned brands
- Build incentive program to motivate, and encourage retail sales staff to achieve sales target
- Carry on other assigned tasks
- Ensure that assigned brands’ boutique members are aware and comply with Company’s policies and procedures
- Identify and suggest ways to improve service practices and procedures
- Supervise retail – customer service: shipments, orders, internal stock transfers and etc
- Ensure promotions are accurate and in line with company’s standard
- Prepare weekly and monthly reports (sales, traffic, inventory and other reports) and analyze performance of each brand’s boutique
- Implement and organize annual performance reviews: prepare data, assist Retail Manager in setting up specific objectives for improvement
- Organize and supervise VM planning
- Supervise clients’ information acquisition and database updates
- Participate actively in preparing seasonal orders for assigned brands’ boutiques
- Organize brand’s training schedule and supervise the test of each season

- Bachelor degree in Economics, Commercial, Business Administration, Marketing, Fashion or relevant field.
- Excellent interpersonal, communication and teamwork skills
- An understanding of the value of brands and the ability to communicate brand values
- Excellent prioritization skill and ability to coordinate a variety of work activities
- Knowledge in lifestyle/fashion is a plus
- Good budgeting skills
- Excellent organizational skills
- At least 2- 3 years’ experience of the retail environment and experience in new store openings and luxury brands.
- Excellence word, excel, ppt... skills
- Good problem solving and negotiation skills
- Excellent experience in project management and working to deadlines in a fast paced environment
* Competences/ Attitude:
- Multi- tasking ability is compulsory
- Self- motivated
- Problem solving ability & Logical thinking
- Attention to details
- Positive thinking
- Result oriented

Cập nhật gần nhất lúc: 2024-04-17 08:05:37