HN - Solution Implementation Specialist - Chuyên viên triển khai giải pháp

This position will have the opportunity to join the exciting and expanding solution business. Responsible for implementation of proposed & designed solutions based on deep knowledge of proposing technology area / product for a high level of customer satisfaction. This role requires an individual with high level technical experience, capable of making intuitive high-level decisions for solution implementation. You will lead and be accountable for comprehensive, end-to-end Implementation for Enterprise Solutions.

• Adhere to follow FujiFilm Business Innovation transition and project management


• Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to takeover solution delivery to the customer


• Responsible to implement (install, configure, troubleshoot, support) complex/custom solutions as part of the Professional Services processes


• Participates in technical discovery, kick-off meetings with customers


• Manage and deploy POC to customer, responsible for managing quality, delivery time,cost of project and leading them to success


• Solutions documentation completed in full, with formal testing, sign-off and handover capability enabled


• Manage risk during implementation and on-going operations


• Drive strategies to minimize calls and improve response time, resolution time of software problems


• Performs other duties as assigned


• A detailed technical and customer-relevant understanding of all provided solutions


• Strong customer management skills


• Manage and deliver projects on schedule, with a high level of customer satisfaction


• Continuously develop and maintain excellent skills within the business solutions domain in FBVN.


• Strong communication skills – spoken, written


• Strong analytical and problem-solving skills

• Min 2 years of experience in Enterprise IT environment


• Experience in working as pre/post-sales role… is preferred


• Knowledge of general computer network, Operating Systems

Nice to Have Experience:

• Utilizing strong scripting skills in well-known languages or similar scripting skills

• Competitive salary
• Health insurance & social insurance packages according to Labor law
• Monthly Birthday, Christmas day, New Year Party, Yearly Company trip...
• Annual leaves per year
• Dedicated milestones & recognition with company growth & success

Cập nhật gần nhất lúc: 2024-08-27 17:25:03