[HN] Tập Đoàn Công Nghệ Số Galaxy Holdings Tuyển Dụng Thực Tập Sinh Dịch Vụ Khách Hàng Full-time 2025

JOB DESCRIPTIONS:

Achieve performance KPIs such as call volume, handling time, and customer satisfaction scores.
Log customer interactions accurately into CRM system in a timely and professional manner.
Collaborate with internal teams to ensure timely resolution of customer issues.
Escalate complex cases to relevant departments as needed.
Conduct outbound calls for customer care campaigns, satisfaction surveys, or service introduction.
Perform other tasks as assigned by the Department Head to support overall departmental operations.
Handle inbound calls to provide accurate information and support regarding company products and services.

JOB REQUIREMENTS:

Clear, pleasant speaking voice; no speech impediments.
Strong communication and problem- solving skills; ability to work under pressure.
High school graduate or above. Preference will be given to second- year university students or higher who demonstrate a strong willingness to learn and grow.
Proficiency in office software and CRM systems is an advantage.
Full time working hours: divided into 2 shifts from 7am- 12pm and from 12pm- 7pm

BENEFITS:

Attractive allowance (over 4 million VND)
Participation in company activities and events.
Networking opportunities with experienced professionals.
Free snacks, drinks, and a fun, collaborative workspace.
Young and dynamic working environment.
Access to internal training sessions and workshops.

LOCATION: Floor 8, Upgen Building, 1 Luong Yen Street, Bach Dang, Hai Ba Trung District, Ha Noi
APPLY HERE

Cập nhật gần nhất lúc: 2025-08-20 18:15:02