Position: Operations, Sea Export
Contract term: 06 months, Outsourced
Purpose of the position
Check P&L of shipment
Manage shipment from booking to arrival at destination
Manage vendors/shipper and carriers
Follow Company applications and policy
Communicate with all involved parties
Main Duties & Responsibilities
To carry out daily operations tasks efficiently and work within area guidelines and company’s policies and procedures
To issue debit note/proforma invoice and book accrual cost in shipment/consol
To carry out the approved improvement and changes on procedures and systems made by supervisors.
To report and feedback on irregularities, pre- claims, and problems to Supervisors
To report and feedback on irregularities, pre- claims, and problems to Supervisor and Line Manager
To follow and complete shipment till arrive destination
To back up other operation team
To take up additional tasks as assigned
Send the Pre- Alert to customer and receiving house
To update CW1, EDC, … and other applications
To optimize relationship with customers, carriers and subcontractors to deliver excellence service
To verify cost and provide shipment number for incoming invoices from Intercompany and subcontractors/carriers
To update CW1, EDC, … and other applications
To comply and meet all KPI from customers and company
To follow customers SOP and internal SOP
To check and verify documents and update company systems
To back up other operation team
To follow up and complete shipment
To complete all required task from company systems.
To follow up shipment as per procedure: advice and feedback to customer and overseas stations shipment status and make respective booking arrangement (pickup, booking with carriers etc.)
Following up with documents and routing until delivery of cargo to destination.
To carry out approved proposed improvement/changes on procedures and systems
To follow customers SOP and internal SOP
To support Sales and overseas offices for retaining existing and gaining new customers
To carry out approved proposed improvement/changes on procedures and systems
To take up additional tasks as assigned
To handle incident, pre- claim and feedback to customer’s inquiries, complaints, claims follow up
To handle and ensure billing/costing on time
To File and update AMS/ACI/ AFR/VGM
Job requirements
Basic geography knowledge
Good background on Security filling, Dangerous cargo handling, Pharma Handling, Consolidation planning
Good at Microsoft excel, word
Fluent in English and Vietnamese
Good communication skills and problem solving
Basic accounting and administrative skills
Good knowledge on Transportation
Efficient with Operation system CW1
Work planning and Controlling
Experience in logistics/ forwarding industry
Careful person/focus in detail
Knowledge of local and overseas custom and regulations
Job application
Please send your English CV to phuong.khuat@vn.dsv.com with title [DSV- HAN- 0725]- FES OPS- Full name
