COMPANY INTRODUCTION
Địa điểm
Hà Nội
Grant Thornton (Vietnam) Limited is an independent member firm of Grant Thornton International. We are a leading professional services organisation in Vietnam providing Audit, Tax, Advisory and Business Process Solutions. We have a professional team of 13 Partners and more than 350 professional staffs in offices located in Hanoi and Ho Chi Minh City.
In order to meet the demand of our growing practices, we are looking for a qualified candidate to fill in a position of IT Intern in our Hanoi office. Detailed tasks of and required qualifications for this position are as follows:
IT Intern Full- time
Địa điểm
Hà Nội
JOB DESCRIPTION
Hanoi office. Detailed tasks of and required qualifications for this position
looking for a qualified candidate to fill in a position of IT Intern of our
In order to
meet the demand of our growing practices, we are
are as follows:
Duties and Responsibilities
· Documentsupport interactions, troubleshooting steps, and resolutions.
· Assist withuser onboarding and offboarding processes.
· Assist withthe setup and configuration of computers and peripherals.
· Provideguidance on software usage to end- users.
· Ensurecompliance with security policies.
· Respond tohelp desk tickets and service requests.
· Providetechnical support to end- users via phone, email, or in- person.
· Diagnose andresolve hardware and software issues.
· Install,upgrade, and configure software applications.
· Collaboratewith IT administrators for complex problems.
· Maintain aninventory of hardware assets.
· Followestablished procedures for issue escalation.
· Other dutiesas assigned.
· Report andaddress security incidents or vulnerabilities.
REQUIREMENTS
Required Qualifications/skills
· Education: A degree inInformation Technology or a related field is preferred.
Technical
Skills:
protocols
Proficiency in Windows, and Basic knowledge of hardware and OSI model, network
· Soft Skills: Goodinterpersonal and communication skills.
Desired competencies:
· Adaptability: Shows agility and easily adjusts to changing work situations; and
· Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role;
Ownership
: Takes responsibility
for own actions and learns from experience.
BENEFITS
Negotiable
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 31/7/2025
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
