COMPANY INTRODUCTION
Lotte Mall Hanoi project at a fantastic location in the West of West Lake, the first project to “illuminate” the whole area with, 5- star hotel, world- class serviced residence, prime grade intelligent office, shopping mall and premium mart. A strong point of Lotte Mall Hanoi project is the shopping mall which shall be the 1st curated lifestyle mall in Vietnam where you will have 5 Floor shopping mall, cinema, hypermarket, and an Aquarium in the Basement.
Floor Management Assisant Full- time
Tính chất công việc
Toàn thời gian
JOB DESCRIPTION
Floor Operation
- Collaborate with Customer Service team to train and supervise brand staff to follow Lotte Mall regulation
- Collaborate with Customer Service team and related departments to solve customer complaint and any other arising problems quickly and effectively
- Floor checking: Supervise hygiene, technical, activities issues at the floor on operation time
- Control product quality, prices, TAG, visual merchandise of the brands in charge; Managing the demand- supply of the products
Sales & Marketing Event
- Supervise sales performance and prepare sales plan with low sale brands
- Invite and support brands to propose promotions to match with seasons, Lotte events (Gala Night, Lotte Private Sale, Anniversary), promotion program via Lotte channels (Facebook, Website, LCD, etc.)
- Implement sales confirmation, deduction, manual list, modify sales error by sequences on time
- Discuss on time with tenants to co- operate and support them with marketing program, promotion events, staff and merchandise management to ensure professional brand and enhance revenue
- Participate in creating and organizing marketing events with Sales Planning & Marketing team to grow up sales and attract new customers
Leasing & Tenant Support
- Maintain and build up relationship with current tenants and potential tenants as well to evaluate busines status, plan and strategies of them
- Actively contact tenants to find out about their business potential and demands for premise at mall, thereby introduce Lotte Mall premises to tenants
- Build and report for approval of T&C policy for each tenant; Draft and negotiate to finalize content, and get signature of Tenancy Agreement, Offer to Lease (OTL)
- Supervise and keep track with changes of market to build potential and trendy vendor list in categories
- Proceed extension or termination of Tenancy Agreement with tenants on expiry date, inform tenants of termination procedures and deposit return
REQUIREMENTS
- Hard- working, have good team- work and communication skills
- Bachelor degree in Business Administration/Marketing
- At least 1 year- experience in the relevant position in Retail, Shopping Mall field
- Must be available to work in shift, 5 days/weeks (Shift 1: 8:30- 5:30; Shift 2: 14:00- 22:00)
- Good verbal and written communication in English and Vietnamese
- Can work under high pressure and self- motivation
BENEFITS
- 15 paid- leave annually; Social, Health, Unemployment insurance
- Competitive salary package, open for negotiation: Salary, allowance, 13th month bonus salary, gift, annual salary review
- Health care scheme: PVI Health insurance; Annual health check
- Lunch/Dinner at canteen; Free motorbike parking; Perdiem for Business Trip; Team building Activities
- Caring & Sharing: Birthday, Wedding, Child birth, Funeral, Full Moon, Women Day, Lunar New Year, Children Day...
- Training & development: Personal development course, professional training course, solf skill training course...
HOW TO APPLY
Deadline: 23:59 10/6/2024
Submit your application via the APPLY NOW button below.
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
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