Ho Tram Rewards Executive

Responsibilities

Rooms reservation, transportation (Shuttle bus), etc
Taking daily head count
Issuing room and food vouchers/ coupon following Marketing Program
Monitoring player&039;s average bets / guest gaming profile
Handling guests&039; problems and complaints
Assisting in F&B and other services in the Property
All other paper works and customers database
All other work that is not handled by other sections
Rooms admin & control
Maintaining the reception & information HTR counter including HTR Lounge
Supporting role on all casino events and promotions
Answering phone calls and checking emails
Rooms & Main Hall
All necessary daily & periodic reports
Assisting guests to check- in and check- out
Casino Membership Enrollment/Take care for Member card related
Check guest Passport/ ID at Casino entrance

Qualifications

Prefer Height: 1.6m & Weight: around 48kg.
All procedures, policies, guidelines
Good PR skills
Competence on Computer and Sequel program.
Must be able to speak, write, read and understand English.
Must be able to work a flexible schedule to include nights, holidays and weekends.
Excellent customer service skills
Programs, room guidelines etc.
Knowledgeable the guests
Knowledgeable about the services of the company
Other guests related matters
Presentable and cheerful
Prefer Korean/ Chinese language
Knowledgeable all existing promotions

- Chế độ thưởng
- Nghỉ phép năm
- Chăm sóc sức khỏe
- Đào tạo
- Chế độ bảo hiểm
- Xe đưa đón
- Đồng phục

Cập nhật gần nhất lúc: 2024-05-21 18:10:08