Ho Tram Rewards Executive

Handling guests&039; problems and complaints
Supporting role on all casino events and promotions
Issuing room and food vouchers/ coupon following Marketing Program
Check guest Passport/ ID at Casino entrance
Casino Membership Enrollment/Take care for Member card related
All other paper works and customers database
Assisting in F&B and other services in the Property
Maintaining the reception & information HTR counter including HTR Lounge
Rooms admin & control
Answering phone calls and checking emails
All necessary daily & periodic reports
Assisting guests to check- in and check- out
Rooms reservation, transportation (Shuttle bus), etc
Monitoring player&039;s average bets / guest gaming profile
All other work that is not handled by other sections
Taking daily head count
Rooms & Main Hall

Competence on Computer and Sequel program.
Other guests related matters
Programs, room guidelines etc.
Knowledgeable the guests
Knowledgeable about the services of the company
Presentable and cheerful
Good PR skills
Excellent customer service skills
Must be able to work a flexible schedule to include nights, holidays and weekends.
Knowledgeable all existing promotions
All procedures, policies, guidelines
Must be able to speak, write, read and understand English.
Prefer Korean/ Chinese language
Prefer Height: 1.6m & Weight: around 48kg.

Chế độ bảo hiểm, Xe đưa đón, Đồng phục, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:24:35