Host Management Team Leader

Job Summary: Onpoint is seeking a proactive and organized Host Management Team Leader to oversee our host management operations. The ideal candidate will have strong leadership skills and experience in managing teams. This role involves coordinating and supporting hosts to ensure seamless operations and exceptional service delivery.
Responsibilities:
Team Leadership

Lead and manage the host management team, ensuring optimal performance and motivation.
Provide training, support, and development opportunities for team members.

Operational Oversight

Develop and implement processes to enhance host performance and service quality.
Coordinate day- to- day host management activities, ensuring efficient and effective operations.

Host Support

Act as a point of contact for hosts, addressing queries and resolving issues promptly.
Ensure hosts have the necessary resources and tools to succeed.

Performance Monitoring

Monitor key performance indicators (KPIs) and provide regular reports on team and host performance.
Identify areas for improvement and implement corrective actions.

Collaboration

Foster a collaborative and positive work environment.
Work closely with other departments to align host management activities with company objectives.

Requirements:

Attributes: Proactive, detail- oriented, and client- focused.
Skills: Excellent organizational and problem- solving abilities. Ability to manage multiple tasks and projects simultaneously.
Experience: Background in Business, Hospitality, Management, or a related field.

Chế độ bảo hiểm, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-08-28 18:30:02